Delivery Manager - Bilingual English French Qubcois

Position is Bilingual English/French (Qubcois)

Summary:

As a core member of the Global Finance Commercial Real Estate Conference Delivery Team working alongside other Delivery Managers you accept responsibility and accountability for outstanding delivery of your elements of designated conferences. You are a great negotiator strong team player and confident in working on appropriate initiative.

The successful candidate will be a selfstarter experienced in conference planning and administration and have excellent time management skills. Importance is placed on understanding the demands and requirements of managing competing priorities in a strict deadline driven environment and at the same time maintaining accuracy thoroughness and flexibility.

The Delivery Manager role offer variety across the event spectrum and will be allocated one of the below on a number of events during the year :

• Speaker & Sponsor management or
• Venue AV Staffing management

This role requires occasional overnight travel in Canada.

Role Requires English / French (Qubcois Bilingualism:

Due to the strict language laws in the Province of Qubec only those with excellent written and spoken communications skills with proven fluency in English and French should apply as both languages will be used extensively on a daily basis.

Conferences and forums outside the Province of Qubec are delivered in English. Events located in Qubec require bilingualism for communication with speakers sponsors audience suppliers and venue to the level expected by the Qubcois.

Speaker/Sponsor Management duties include:

• Speaker liaison and management including customized letters emails telephone inquiries and courtesy calls.
• Responsible for obtaining and collating all speaker presentations and management of these to delivery onsite.
• Responsible for gathering speaker biography and headshots & uploading to CORE website
• Responsible for delivery related customized speaker/speaker admin assistant preevent liaison and communication (emails phone)
• Onsite speaker contact delivery of sessions in plenary & concurrent session rooms
• Brief AV technical team and responsible for Informa title slides sponsor exposure slides and speaker presentations loaded and time ready in the correct rooms
• Responsible for sponsor liaison once Sales Team have secured a contract manage information flow with sponsors to maintain and update their company profile apply accurate logo manage the entire remit of sponsor deliverables associated with the inperson event including setting up promo codes for any complimentary registrations associated with the sponsor contract
• Creation of PowerPoint (speaker info sponsor info and loops etc.
• Management of sponsored promotional items including procurement providing accurate logos and editing to sponsor contract
• Signage Management liaison with graphic designer including design layout formatting proofing to print company and to event delivery
• Shipping Management for conference items to venue (and return to Informa office)
• Ensure that sponsor requests for post event analytics/data are forwarded to appropriate team members for fast action
• Liaison with Informa Research & Insight team on post event attendee satisfaction survey proof the survey
• Responsible for ensuring accuracy and consistency in English / French in communications from the Delivery Team

Venue AV Staffing Management Duties include:

• Space management and floorplans
• Responsible for accurate food & beverage orders including any special dietary requirements
• AV orders for plenary concurrent session rooms and prefunction space (liaising with producer for any specific speaker requests)
• Responsible for securing external freelance agency and security staff for event delivery and onsite briefing
• Provide information and/or update delivery pages as necessary in event website in CORE

Additional Duties:

• Organize preevent information presentation to staff travelling to the event
• Post event debrief meeting with pertinent staff
• Responsible for setting up team travel site in designated travel software
• Budget input and invoice processing in SAP for appointed events
• Management of data and files in accordance with corporate and Canadian govt policy
• Other duties as required

Qualifications :

Proven Skills and Competencies:

• Operational experience in the B2B and / or B2C events industry
• Demonstrable experience of multiplatform delivery of live experiences and working with service providers of event products
• A team player with the ability to operate at both strategic and operational levels
• Tech savvy and willing to adopt and embrace new technologies
• Excellent Microsoft Office skillset (Word/Excel/PowerPoint/Outlook)
• Basic skills in Illustrator Photoshop
• Detailoriented excellent written and verbal skills extremely organized  
• Positive cando attitude. You relish a challenge and are confident finding solutions to problems
• Negotiation and management of highlevel supplier contracts and relationships
• You are adaptable to change and a fastpaced environment
• You are ambitious influential and pay close attention to detail

Additional Information :

Why work at Informa  

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and we support a range of working patterns
• Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Learning and development plan to assist with your career development  
• 10 days PTO 
• Competitive Benefits 
• Paid parental leave 
• Work with a high quality of specialist products and service  
• Bright and friendly staff who are all experts experts and additional training and development for helping you achieve your career aspiration
• As an international company the chance to collaborate with teams around the world  

We know that sometimes the perfect candidate doesnt exist and that people can be put off applying for a job if they dont fit all the requirements. If youre excited about working for us and have most of the skills or experience were looking for please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive inclusive environments where our colleagues can succeed.  As such Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status military or veteran status citizenship or other protected characteristics under federal state or local law. 

See how Informa handles your personal data when you apply for a job here.

Remote Work :

No

Employment Type :

Fulltime