Our client a Seattlebased leader in first aid equipment supplies and facilities continues to experience strong consistent growth driven by the outstanding service their Sales & Service Representatives (SSRs) provide. To support this expansion they are adding a Sales & Service Supervisor to oversee all Washingtonbased SSRs ensuring continued success in revenue growth customer service and operational excellence.
This is a handson leadership role that involves coaching training and managing SSRs while also working strategically to optimize performance and drive business growth. The ideal candidate has experience leading a route sales team is both tactical and strategic and thrives in a role that blends mentorship customer interaction and operational oversight.
Responsibilities
- Oversee support train and coach all SSRs in Washington.
- Monitor sales performance revenue growth and opportunity recognition.
- Track payroll asset management and staffing pipeline to ensure operational efficiency.
- Enhance Business Development Representative (BDR) support and new client acquisition.
- Conduct client goodwill visits account troubleshooting and mystery shopping.
- Spend 80 of the time on the road with the remaining time in the office handling projects planning and strategic initiatives.
- Travel overnight as needed to support all territories with up to three weeks of training in new markets.
- Utilize a company van to visit customer sites and SSRs.
Qualifications
- Experience leading a route sales team with a stable work history.
- Proven coaching training and management skills with a track record of success.
- Strong strategic and tactical thinking to drive business growth.
- Friendly approachable organized and reliable with a strong customer service mindset.
- Clean driving record and physical ability to assist with SSR tasks including cabinet and light plumbing mounting.
- At least one COVID19 vaccination and nontobacco user required.
Compensation & Benefits
- Base salary of $75K plus $15K$20K in bonuses based on sales performance account retention and staffing.
- Medical dental HSA PTO and 401(k) benefits.
- Company van provided for travel and territory oversight.
- Opportunity to lead a growing highperforming team in a thriving company.
This is a key leadership position within a company that truly values its employees and prioritizes exceptional service. If you have the experience and leadership skills to make an impact apply todaythey want to hire by the end of February!