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We are seeking a dynamic and strategic Global New Hire Program Sr. Manager to own and evolve our global new hire experience. This leader will be responsible for redesigning and delivering a worldclass new hire orientation program that ensures a seamless engaging and impactful transition for employees at all levels.
This role requires a blend of strategic vision and including conducting internal and external benchmarking mapping the orientation journey by persona and balancing centralized programming in partnership with functionspecific onboarding. The ideal candidate will bring creativity and innovation to foster a strong cohort experience and drive engagement throughout the first 90 days.
This is an opportunity to shape the first impression employees have of our organization and drive a bestinclass onboarding experience that impacts engagement productivity and retention. If you are passionate about employee experience thrive in a strategic and collaborative environment and want to make a lasting impact wed love to hear from you!
What you get to do in this role:
Review develop and execute a comprehensive global new hire orientation strategy aligning with business goals and company culture.
Conduct internal and external benchmarking to identify best practices in onboarding and apply insights to continuously improve the program.
Define the core and common elements of orientation that all employees experience while partnering with business units to integrate functional onboarding.
Create a cohortbased experience that fosters connection engagement and retention among new hires.
Develop creative interactive and scalable onboarding solutions leveraging digital tools live sessions and selfpaced learning.
Partner with internal stakeholders to ensure a seamless dayone experience and smooth transition into the organization.
Redefine and implement a structured first 90day journey ensuring new hires are set up for success.
Build strong partnerships with functional onboarding teams to ensure alignment and integration of orientation efforts.
Measure program success through datadriven insights and employee feedback iterating on the program to continuously improve the experience.
Qualifications :
To be successful in this role you have:
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Full-time