Business Intelligence Manager

The New York City Housing Authority (NYCHA) is the nations oldest and largest public housing authority with more than 177000 apartments and responsibility for administering a citywide Section 8 leased housing program that serves over 150000 additional tenants. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable inclusive and safe while fostering opportunities for economic mobility.

NYCHAs Asset & Capital Management (A&CM) Division leads the Authoritys capital sustainability and resiliency programs that comprise a $6 billion capital projects portfolio one of the largest in NY State as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning comprehensive design standards innovative financing and project delivery models strong partnership with NYCHA residents and other stakeholders and effective program and project management of capital investments. The Division also positions NYCHAs housing portfolio for the future by piloting and scalingup sustainable and resilient technologies and practices improving residents quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented collaborative and deliveryfocused.

The A&CM Divisions Strategic Services Department seeks a Business Intelligence Manager to help lead its Business Intelligence (BI) unit. The BI unit has two primary areas of responsibility: providing analytical support across the division and leading of routine and ad hoc A&CM reports. The unit works closely with NYCHAs Chief Asset & Capital Management Officer (CACMO) to assess strategic reporting and data transparency needs for nonA&CM stakeholders and ensure fidelity of A&CM reports.

The BI Manager holds a leadership position within the Business Intelligence Department with substantive contributions to Authoritywide research and policy. Reporting to the Head of BI and with very wide latitude for independent judgment decisionmaking and initiative the BI Manager oversees the planning of new initiatives with an eye to enabling robust program evaluation as well as oversees outcome reporting and program evaluation of all Business Intelligence initiatives. The position routinely champions new ideas and strategic initiatives; produces written studies and strategic plans for public release; and represents the department internally and externally as needed including regularly participating in conferences meetings and seminars.

The BI Manager should have exceptional proficiency with data. This proficiency should include a strong technical quantitative foundation with at least a baseline understanding of various data manipulation tools (e.g. Excel R Python SQL). In addition the Manager should be well equipped to identify data needs across the division taking a consultative approach to helping A&CM unit leads establish and improve upon appropriate metrics to stay abreast of their units work. The Manager should be able to effectively explain complex data concepts to nonquantitative audiences help to foster a culture of datadriven decision making across the division.

Some key daytoday responsibilities include:

1.Daytoday management of currently three 3 Business Intelligence Analysts responsible for data analytics dashboards and reporting. Provide oversight and serve as the primary point of contact on BI data visualization / KPI support for other A&CM units.
2.Lead a rigorous pursuit of outcomes measurement and performance reporting.
3.Lead robust program design and project planning of research and projects to make best practice the common practice throughout NYCHA.
4.Manage a close collaboration with the other NYCHA departments to ensure the highest quality of data analytics best practices.
5.Work with eBuilder team to align inputs with internal and external reporting needs.
6.Liaise with internal stakeholders to identify opportunities to provide analysis to support decision making.
7.Plan and carry out activities to develop effective coordination between the research efforts of the agency and other research projects.
8.Provide leadership and general direction to agency personnel in planning conducting and coordinating specific research projects.
9.Lead design and develop selfserve BI and visualization dashboards providing easy access to data and insights by leveraging various BI tools.
10.Guide staff in researching and aligning data analysis and reporting with A&CM business needs.

Key Competencies

1.Subject Matter Expert: Expertise in applied data science including some technical acumen and an ability to explain and present complex data to nonquantitative audiences and knowledge of effective development of data tools (e.g. dashboards).
2.Strong Leader & Capacity Builder: A proven leader with experience in public sector reporting data governance data analysis and/or project management. Ability to work in highperformance teams through cultivating innovation ownership accountability and collaboration.
3.Effective Analyst & Change Agent: A strategic thinker and structured problemsolver able to drive change and innovation while effectively juggling diverse responsibilities and multiple competing priorities.
4.Exemplary Communicator: Ability to communicate complex data concepts to a variety of stakeholders including nonquantitative audiences. Communication skills should include strong data visualization acumen including both technical skills (e.g. Dashboarding Excel PowerPoint) and understanding of data visualization best practices. Strong political acumen and practiced in facilitating multistakeholder meetings designed to achieve consensus on objectives. Experience collaborating with a diversity of cultures and sensitive to the challenges of lowincome populations.

Additional Information

1.Candidates with permanent civil service status in the titles of Administrative Staff Analyst M1 Computer Systems Manager M1 and Computer Specialist (Software) L3 will also be considered.
2.Employees serving in the title of or who meet the qualification requirements for City Research Scientist L4A will also be considered.
3.NYCHA employees applying for transfer promotional title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
4.NYCHA residents are encouraged to apply.
5.NYCHA provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

SENIOR IT ARCHITECT 95711

Qualifications :

1. A baccalaureate degree from an accredited college in computer science information systems engineering mathematics or related field and six years of satisfactory fulltime experience related to enterprise architecture solutions architecture network architecture and/or IT infrastructure systems; or

2. A baccalaureate degree from an accredited college and ten years of satisfactory fulltime experience related to enterprise architecture solutions architecture network architecture and/or IT infrastructure systems; or

3. Education and/or experience which is equivalent to 1 or 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime