RQ08704 - Software Developer - CRM - Senior
RQ08704 - Software Developer - CRM - Senior
Posted on :
28-03-2025
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1 Vacancy
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Job Description
Responsibilities
- Design and develop functionalities on DCP to support ministry business requirements
- Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
- Conducts support maintenance prototyping and configuration of a complex Oracle Siebel Solution
- Handson configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP ONEKEY ERDMS Oracle Service Cloud GIS (ArcGIS) in Development and Production environments
- Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
- Documenting processes and technical designs and updating build books
- Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
- Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
- Design and develop prototypes and proof of concepts
- Document build books working with LRC staff on actual implementation document performance measures of the new environments
- Knowledge and experience to evaluate fit/gap analysis between highlevel requirements and Oracle Siebel Public Sector capabilities
- Research Oracle tools and techniques to inform / recommend improved design functionality and/or performance
- Develop unit testing scripts to confirm successful installation/configuration
- Developing prototype integration framework to ensure the successful implementation using Open UI scripting EAI EIM ETL web services and REST service
- Develop build books working with LRC staff on actual implementation; documenting performance measures of new environments
- Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
- Ensure compliance with I&IT and Communication standards and directives (e.g. AODA digital design principles and web style guides)
- Ensure designs are resizable / scalable for multiple screen platforms
- Recommend development and support technologies that provide more efficient code management
- Ensure web pages are AODA compliant and are compatible across multiple browser technologies
- Develop testing scripts to ensure integrity during change
- Define diagnostic methods to help incident management
- Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration
Knowledge Transfer Requirements
- Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings touchpoints and working sessions with LRC staff
- All design development artefacts and source code including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
- Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared and allow LRC staff to ask clarification and/or follow up questions
Requirements
Software Development Experience
- 10 years experience (including recent experience) solutioning and handson configuring complex Siebel Public Sector solutions including the use of integration with Siebel eServices Siebel Remote Siebel EAI EIM SMARTScript Web Services and Siebel BI Publisher
- 10 years experience integrating with Single Sign On solutions like OID ONeKey GOPKI and Public Secure
- 5 years of hands on experience in developing Web Services using SOAP
- 5 years experience developing integration using REST service
- 5 hands on experience customizing Siebel Open UI and PM/PR scripting
- 5 years handson developments experience with Siebel Smart Scripts and Task based UI
- 4 years hands on experience with Jscript boostrap framework
- 10 years experience developing unit testing scripts
- 10 years setting up and developing solutions with multiorganization data structures and data visibility
- 10 years experience configuring picklist and list ofvalue (LOV) for multiple organizations and multiple languages
- 2 years experience configuring in Siebel IP 20.x
Technical Skills
- 10 years of demonstrated and hands on experience with Siebel Public Sector 8.x
- 10 years demonstrated and hands experience with Siebel EAI Web Service Data transformation and integration
- 10 years with Siebel data modelling and EIM
- 5 years of hands on experience with Siebel OpenUI and PM/PR scripting
- 10 years demonstrated and hands experience with Siebel eservices Siebel EIM BI Publisher reports Javascript HTML5 and CSS.
- 5 years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders
Installation Design Configuration Integration and Troubleshooting
- 10 years of hands on experience installing designing and configuring complex Siebel Public Sector systems including use of Siebel ADM Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data.
- 10 experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single signon.
- 10 years of hands on experience in integrating Siebel Public Sector with nonSiebel systems like ESRI Address Lookups (e.g Canada Post) SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
- 10 years of hands on experience on development best practices and standards with Siebel Repository
- 5 years of demonstrated and hands on experience on AODA WCAG and assistive technologies
- Experience and understanding of Workspace and parallel development
- Experience with evaluating and documenting Siebel upgrade paths
Methodologies Documentation and Soft Skills
- Demonstrated knowledge and understanding of Oracle development methodologies tools and resources
- Demonstrated experience with documentation of technical blueprints buildbooks and procedure manuals
- Experience with documenting processes and enhancement build books
- Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
- Experience with developing prototype build books
- Experience with documenting performance measures of the new environments
- Experience working in an agile project delivery team
- Excellent analytical problemsolving and decisionmaking skills
- Strong collaboration skills with a proven track record for building strong working relationships
- A demonstrated team player with a track record for meeting deadlines
- Strong verbal and written communication skills
- Strong communication skills to present technical designs/solutions to business clients
Must haves:
- Siebel Public Sector 8.x 10 years) with 2 year experience with Oracle Siebel 20.0 and above
- Siebel EAI EIM 10 years)
- Siebel data model 10 years): Data model extension
- Siebel Remote 10 years): Docking Object Siebel Anywhere
- Siebel OpenUI 7 years): PM/PR Scripting
- Siebel Smart Scripts and Task Based UI 5 years)
- Siebel eServices 10 years)
- Oracle BI Publisher Report
- Oracle Service Cloud (OSC)
- Java Enterprise Edition (J2EE) Java JavaScript jQuery Jscript bootstrap framework HTML 5 and CSS 5 years)
- REST web service (using JSON) 5 years)
- 10 years experience (including recent experience) solutioning and handson configuring complex Siebel Public Sector solutions including the use of integration with Siebel eServices Siebel Remote Siebel EAI EIM SMARTScript Web Services and Siebel BI Publisher
Employment Type
Full Time
Key Skills
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