Resident Quality TechnicianEngineer
Resident Quality TechnicianEngineer
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Job Description
Job Title: Resident Quality Technician/Engineer
Location: Aveiro Portugal
Work Regime: Fulltime & Onsite
Step into a dynamic ecosystem where the future of business is created and lived every day. Be part of it!
At LUZA Group passion perseverance and the drive to excel define our path to success.
Founded in 2006 we are a Portuguese multinational with over 1200 talented professionals and a turnover surpassing 30M. With a strong presence in key marketsPortugal Spain Morocco Brazil Mexico the United States and Chinawe deliver innovative solutions in engineering IT design consulting Industry 4.0 training and recruitment. Our people and their talent power everything we do.
This is a moment of growth and opportunity. The future belongs to visionary minds. Will you join us
Overview / Summary:
We are seeking a Quality Resident for an automotive sector project. The role involves establishing quality contacts with customers analyzing parts highpressure diecast aluminum alloy parts to determine usability providing firstlevel support for quality issues managing complaints and coordinating sorting actions. Responsibilities also include conducting initial surveys on quality cases supporting improvement projects under factory or product engineering supervision assisting in projectphase coordination preparing customerspecific reports and monitoring authorized part rework at the customers vehicle factory.
Responsibilities and Tasks:
- Ensure adherence to customer rules and procedures.
- Facilitate swift and efficient communication between Quality and the customers factory to address all customer needs.
- Coordinate activities related to the implementation of customer protection measures throughout the project and series phases.
- Take immediate action to mitigate quality issues affecting delivered products.
- Ensure the conformity of parts or components within our clients scope of responsibility during both project development and series production.
- Inspect parts before assembly on the vehicle or system.
- Verify that the latest technical specifications and modifications requested by the project and series teams are implemented by the supplier.
- Contribute to quality result reviews and implement customer protection measures for quality issues under our clients responsibility.
- Guarantee customer protection by ensuring compliance of parts through verification processes and making control or rework decisions as needed.
- Maintain responsiveness throughout the project to address supplier deviations.
- Act as a liaison between Customer Quality teams within our clients factories Supplier Quality and the customers factory supplier quality teams to oversee the implementation of actions decided in quality meetings.
- Ensure that our clients and suppliers recommendations are properly applied at the customer factory.
- Monitor actions related to customer nonquality complaints.
- Manage the return and analysis of defective parts or components.
- Represent our client in quality review meetings.
Requirements
Mandatory Requirements:
- Education: Technical degree or higher education
- Languages: High level of French OR English minimum C1.
- Stack Tech: Advanced knowledge of MS Excel Power Point
- At least 2 years of industrial experience
- Ability to investigate and collect data related to nonquality issues including communication with the organizations technical operations
- Nonquality cost management: Ability to analyze and track in detail the economic impact of corrective actions taken in response to nonquality incidents under the responsibility of our client.
- Effective written and oral communication.
- Negotiation skills: Abilities and techniques that allow a beneficial outcome for the company during a negotiation.
- Conflict resolution: Ability to manage conflict situations in a professional and persuasive manner defending the companys position diplomatically.
- Customer orientation: Although you rigorously defend the companys position if necessary you must also be respectful and cordial and maintain a customeroriented attitude to maintain a good relationship.
- Skills: analytical decisive proactive communication and teamwork
#VisionaryFuture Build the future join our living ecosystem!
Mandatory Requirements: Education: Technical degree or higher education Languages: High level of French OR English, minimum C1. Stack Tech: Advanced knowledge of MS Excel, Power Point At least 2 years of industrial experience Ability to investigate and collect data related to non-quality issues, including communication with the organization's technical operations Non-quality cost management: Ability to analyze and track in detail the economic impact of corrective actions taken in response to non-quality incidents under the responsibility of our client. Effective written and oral communication. Negotiation skills: Abilities and techniques that allow a beneficial outcome for the company during a negotiation. Conflict resolution: Ability to manage conflict situations in a professional and persuasive manner, defending the company's position diplomatically. Customer orientation: Although you rigorously defend the company's position, if necessary, you must also be respectful and cordial and maintain a customer-oriented attitude to maintain a good relationship. Skills: analytical, decisive, proactive, communication and teamwork #VisionaryFuture - Build the future, join our living ecosystem!
Employment Type
Full Time
