UsherPart-time PPG Paints Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

This position has a Commitment to Excellence in guest service and assists guests of the PPG Paints arena in locating their seats during events.

This role will pay an hourly wage of $15.18.

Will be required to join the union upon invitation following 90day probationary period

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

As a leading entertainment venuePPG Paints Arenais the regional epicenter for athletic events concerts and family shows in Western Pennsylvania and home to the NHLs Pittsburgh Penguins.

• Deliver superior guest service while ensuring proper safety/sanitization protocols are being followed.
• Assists guests in locating their designated seats. Provide extra assistance if necessary.
• provide elevator service to various levels of the facility for our guests as needed.
• Ensure crowd control stays at a reasonable level and assist in any emergency situations.
• Provide directional assistance by becoming knowledgeable about locations throughout the facility.
• Keep aisles clear of debris/spills and guests to ensure a safe and clean environment.
• Enforce rules and regulations of the building (ie..no smoking no throwing of objects)
• Provide courtesy respect and professionalism to all guests and fellow employees.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with minimal supervision
• Strong customer service skills
• Excellent problemsolving skills
• Good verbal and interpersonal skills required
• Professional presentation appearance and work ethic
• Ability to work irregular hours including night shifts weekends and holidays
• Ability to interact with all levels of staff including management
• Ability to work flexible hours including daytime evening weekends and holidays as needed
• Ability to understand ticket to ensure proper seating
• Must have professional attitude and appearance
• Must be 18 years of age or older
• This position will require a large amount of stair climbing walking and standing to access all seating areas.
• Position is not substantially exposed to adverse environmental conditions.
• This position may be exposed to high noise levels and confined spaces.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.