GMS Administrator
GMS Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the company that helps make American manufacturing possible. Youll work alongside essential industries such as automotive plastics food beverage and aerospace while becoming an employee owner through our Employee Stock Ownership Plan (ESOP). As a McNaughtonMcKay employee not only do you help the company succeed you also share in the rewards.
General Summary:
Processes orders for Exchange Repair or Warranty (after 24hour failure) received by mail telephone facsimile or personally from a customer or company employee.
Key Responsibilities:
1.Handle customer request for training classes.
2.Coordinates technical support for customers.
3. Handles AB site support (software) negotiations.
4. Processes orders for Allen Bradley exchange and repairs.
5.Conducts delivery status followup by expediting or tracing missing or delayed shipments.
6.Processes Customer literature requests.
7.Works closely with Warehouse Accounting and Outside Sales to ensure timely accurate billing and accurate ontime deliveries.
8.Focal point for customer problem resolution. Initiates immediate containment actions to satisfy the Customer.
9.Acts as liaison between Customer and other McNaughtonMcKay activities.
10.Supports the branch GMS efforts when required.
11.Completes and maintains required documentation.
12.Assist in creating implementing and revising procedures and instructions.
13.Supports all quality initiatives set forth by McNaughtonMcKay Electric Co.
Knowledge/Skills/Abilities:
1.High school diploma or equivalent required. A degree or a pattern of continuing education preferred.
2.Knowledge of McNaughtonMcKay operations and products is preferred.
3.Proven skills in communication both written and oral.
4.Ability to organize prioritize and complete tasks at own initiative with minimal supervision.
5.Basic computer skills with MS Office products required.
6.Thorough knowledge of McNaughtonMcKays business systems is preferred.
Reporting Relationships:
Reports To:Operations Mgr. / Branch Mgr.
Direct Reports: None
Working Conditions: Normal office environment
EEO/AA/M/F/Vet/Disability Employer
We appreciate your interest in McNaughtonMcKay Electric Company. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race color religion national origin citizenship gender marital status sexual orientation age disability veteran status or any other characteristic protected by federal state or local law.
Other details
- Job FamilyOffice
- Pay TypeHourly
- Required EducationHigh School
Required Experience:
Director
Employment Type
Hourly
