Executive Housekeeper
Executive Housekeeper
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Job Description
What youll be doing...
As Executive Housekeeper youll play a pivotal role in leading and motivating our housekeeping team to provide guests with a truly memorable experience. Were looking for someone who not only has a keen eye for detail and a passion for cleanliness but also has a genuine ability to inspire mentor and develop a team of housekeeping professionals. Youll be responsible for ensuring that our rooms public spaces and backofhouse areas reflect the high standards of a luxury property while fostering a positive collaborative team culture.
This is a leadership role with a strong focus on people management and were looking for someone who thrives on developing others creating a supportive environment and driving team success.
Key Responsibilities:
Lead inspire and mentor a team of housekeeping staff ensuring high standards of cleanliness professionalism and service across all areas of the hotel.
Develop and implement effective training programs to help your team members grow in their roles and advance their careers.
Foster a positive and inclusive team culture where collaboration respect and a passion for delivering outstanding service are at the forefront.
Conduct regular inspections of guest rooms public areas and backofhouse spaces ensuring all areas meet the luxury standards expected by our guests.
Manage housekeeping operations including rostering performance management and development of team members.
Handle guest complaints and special requests with professionalism turning every challenge into an opportunity to exceed guest expectations.
Oversee inventory and ordering of housekeeping supplies linen uniforms and equipment ensuring costefficiency while maintaining quality.
Ensure compliance with health and safety standards maintaining a safe and clean environment for both guests and staff.
Qualifications :
What were looking for...
Proven experience in a leadership role within housekeeping preferably in a luxury hotel environment.
A natural people leader with the ability to motivate develop and inspire a diverse team.
Excellent communication and interpersonal skills with the ability to build strong working relationships across all hotel departments.
A positive cando attitude and a commitment to creating a supportive and enjoyable work environment.
Strong organisational skills and attention to detail with the ability to manage multiple priorities effectively.
A passion for guest service and an unwavering commitment to delivering outstanding experiences.
Experience in managing budgets inventory and resources effectively.
Additional Information :
Whats in it for you
- Great benefits worldwide accommodation and food & beverage discounts from you first day Chadstone shopping centre discounts free nights accommodation on your anniversary with Accor Employee Assistance Program discounted health insurance
- Live in Melbournes SouthEast Work close to home and avoid the CBD
- Endless learning & career development opportunities with Australias largest hospitality group Accor
- Industryleading training and development opportunities with Accor Academy
- Be part of a dynamic hotel environment with a supportive and fun team
Apply now to begin your journey with Hotel Chadstone Melbourne MGallery we look forward to receiving your application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
