The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and effectively.
The Manager Tech Lead for Restaurant Technology will be responsible for the technical direction strategy overall deployment and adoption of POS and capabilities within our restaurants.
Accountabilities & Responsibilities
- Establish a technical vision and strategy for restaurant products specifically focusing on McDonalds Point of Sale System
- Drive a technical direction for the product participate in any relevant partner selection and lead a development team
- Assist with critical transformation effort to modernize McDonalds POS and reduce complexity and time to deploy
- Partner with our restaurant platform product and engineering teams to review architecture solution designs and drive alignment on a Platform and Application North Star
- Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDEs) of the respective squad (only if not TL reports present)
- Partner with PM (in a Product squad) to own the entire lifecycle of the backlog grooming process
- Lead the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McD
- Ensure the code development is in line with the architectural quality and security standards and practices
- Maintain documentation standards for all software shipped by the squad
- Answer technical questions from the squads and stay accountable for technical solutioning
- Accountable for deployment of new features including QA push to production and defect remediation
- Mentor junior TLs
- Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment
- Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
- Build and implement optimization experiments to validate and optimize features adoption
- Collaborate across functions (e.g. Market partners IT and Program Management) to ensure the timely delivery of products
- Provide leadership to team members and peers by collaborating; articulating ideas and viewpoints to senior management peers and others; identifying and initiating projects; leading resources; driving the resolution of issues; and holding self and team accountable for results
- Serve as a technical subject matter professional for junior configurators providing on the job mentoring/training assisting with configuration design and reviewing work products
Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129800 $165490 per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.
Qualifications :
- Bachelors degree in Computer Science Engineering or a related field or equivalent experience
- 3 years of technology experience required
- .NET experience preferred
- 1 years of Agile Product Management experience preferably on customerfacing products leading agile development teams
- Significant software development experience with knowledge of Agile software development process
- Experience teaming up with team members across an atscale complex global matrixed org setup
- Excellent understanding of latest development technologies
- Experiences with code refactoring design patterns iterative development continuous deployment highly scalable applications and application security
- Skilled in pair programming continuous integration development without testing and gradual design
- Experience in Agile Development application of Agile techniques and delivery practices
- Encourages Agile methodologies adoption to ensure dedicated attitude in product teams
- Strong communication skills with ability to explain complex technical decisions to nontechnical collaborators
- A bias toward action and incremental improvements
- Strong quantitative analysis skills; analytics approach and skills in research and analysis
- A passion for driving an improved customer experience as well as a passion for improving operations
- A love of new technologies and the drive to find ways to implement better tools and processes
- Retail and Digital technology experience especially point of sale systems
- Experience translating customer needs into product features
- Strong ability to speak to as well as collaborate with engineers project managers corporate leadership and partners
- Experience leading multifunctional teams and managing indirect reports to achieve organizational goals
- Experience and expertise in project and product planning including product definition feature prioritization tradeoff processes and roadmap creation
- Curious committed and a selfstarter with a strong preference for taking initiative; Demonstrated history of achieving results
- Customercentric approach with a passion for understanding consumer behavior trends and opportunities for innovation
Additional Information :
Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.
McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.
McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Remote Work :
No
Employment Type :
Fulltime