Desktop Analyst
Desktop Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Owns creation and maintenance of technical documentation for SmithNephews New Product Development and other projects. This role collaborates with various functions to understand develop and maintain all aspects of technical documentation across projects.
Develop (research/write/illustrate) content including understanding and communicating detailed technical concepts
Work closely with R&D Engineering Regulatory Quality and Marketing to create any new projectrelated technical documentation and to make ongoing updates that are a result of user feedback review of risk management file and to support regulatory and quality compliance.
Responsibilities:
Produces technical documentation including user manuals package inserts and other technical guides.
Analyzes and updates existing and new documents to maintain continuity with regulations and project needs.
Designs labels based on input from crossfunctional team.
Confers with project managers engineers and regulatory experts to establish technical specification determine text and illustrations to be developed for publication and ensure accuracy of product documentation.
Determines technical documentation priorities based on timelines and resource capacity.
Anticipates potential project problems and creates solutions or contingency plans.
Manages workload across multiple projects.
Qualifications :
Required Qualifications:
- Bachelors degree in Computer Science Information Technology or related field
- 5 years technical writing experience
- 2 years in regulated industry preferred
o Hightech medical device labeling and documentation development experience preferred
- Proficiency in Microsoft Office required and Adobe Creative Suite (InDesign Acrobat Pro and Illustrator) preferred
- Experience with desktop operating systems (Windows macOS Linux)
- Knowledge of networking protocols and troubleshooting
- Familiarity with IT security best practices
Other Qualifications Skills & Certifications:
- Strong analytical and problemsolving skills
- Experience with remote desktop support tools
- Certification in ITIL or similar IT service management frameworks preferred
- Selfstarter
- Detail oriented
- Excellent written and spoken communication
- Able to work crossfunctionally with project team members
- Able to multitask across many concurrent projects
- Willingness to work outside of typical job duties to support the team
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
