Senior Analyst Project Success
Senior Analyst Project Success
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Salary Not Disclosed
1 Vacancy
Job Description
The Opportunity
The Project Success Analyst will be working with a technology leader in the market research industry specializing in online and digital methodologies. They will be responsible for managing and overseeing online research projects while developing and growing relationships with customers. The position plays a critical role for the organization as the primary client contact. As part of a global team the Project Success Analyst is responsible for ensuring customer satisfaction through enabling project delivery for clients supporting client growth strategies troubleshooting client concerns and assisting in upsell opportunities.
Candidates with high initiative and a handson/cando approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the companys growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity initiative and superior results are rewarded.
Responsibilities
Utilize Cints proprietary software to create and manage research surveys related to advertising effectiveness or professional services
Develop a robust understanding of the Market Research and Digital Advertising industries comprehending how Cint can solve challenges using technology
Successfully work with multiple accounts and run a multitude of projects concurrently while ensuring a high level of quality across all studies with little to no supervision
Compile and extract data from various sources (proprietary software Microsoft Excel Power BI Salesforce Qualtrics etc. to present data to internal and external clients
Coordinate with Account Management Product and Finance to ensure seamless project and continued product development
Ability to work independently and be selfmotivated with effective time management
Develop strong working relationships with external client personnel anticipating client needs and ensuring high levels of customer service while adhering to client budget
Work with customers to understand project needs recommend optimal solutions and coordinate with internal teams and external partners to successfully deliver projects on time and in budget
Qualifications :
What We Are Looking For
Minimum of 3 years of customerfacing experience with proven ability to manage multiple complex projects under tight deadlines
Proficient in Microsoft Outlook Excel Word and PowerPoint
Strong work ethic with selfmotivated mindset and drive to achieve goals
Detail oriented selfstarter who is eager to learn new skills and concepts
An innate sense of accountability ability to provide proactive and thoughtful feedback
Top quality and ability in written and oral communication in English additional languages are highly beneficial
Bonus Points If You Have
BA/BS Degree level qualification
Knowledge of the online market research ecosystem
Knowledge of programmatic sampling
Survey design experience in Qualtrics Survey Monkey etc.
Market Research coursework or experience
Microsoft Excel certification
Statistical knowledge or working knowledge or SPSS STATA SAS
Additional Information :
The anticipated pay range for this role is $53000 to $58333 annual base salary with on target annual commission of $10600 $11667. In addition this position is also eligible for the following benefits:
- Medical Dental and Vision insurance options to suit you and your familys needs
- 401K with company matching
- PTO unlimited sick days
- Remote Work
- Paid maternity and paternity leave
#LIRemote
Our Values
Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
Innovation is in our blood
- Were pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
We do what we say
- Were accountable for our work and actions
- Excellence comes as standard
- Were open honest and kind always.
We are caring
- We learn from each others experiences
- Stop and listen; every opinion matters
- We embrace diversity equity and inclusion.
More About Cint
In June 2021 Cint acquired Berlinbased GapFish the worlds largest ISO certified online panel community in the DACH region and in January 2022 completed the acquisition of USbased Lucid a programmatic research technology platform that provides access to firstparty survey data in over 110 countries.
Cint Group AB (publ) listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney. (www.cint)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
