Senior Manager of Executive Communications
Senior Manager of Executive Communications
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1 Vacancy
Job Description
As a Sr. Manager of Executive Communications at Freshworks you will have the unique opportunity to shape the narrative as told through the executive team of a company creating software thats reinventing the customer and employee experience with AI.
Were looking for a content creator and strategist who can take the reins on bringing our company narrative to life through various touchpoints. You are passionate about turning company strategy into insightful discussions that amplify Freshworks business story. This includes using data to show how Freshworks is helping to make our customers lives uncomplicated show continued growth product momentum and value to customers. You have a proven track record in strategic communications media relations and thought leadership and you know how to use them as tools for increasing company awareness. Youll join our global Corporate Communications team made up of employees all over the world and report to the Sr. Director of Corporate Communications.
Responsibilities:
- Executive Thought Leadership: Develop highquality written materials including messaging platforms press releases Q&As speeches opinion articles and social posts. You are a fountain of new ideas and can turn opinions into engaging and informative content that resonates with our target buyers especially CIOs and CCOs. Your work helps to cement what the company is known for in the everchanging world of SaaS AI and customer and employee service.
- Corporate Communications: Strategy Develop content that amplifies the narrative in owned and earned media. Build out keynotes articles posts videos that showcase our executive teams expertise industry insights and company initiatives. Contribute to the development and evolution of a comprehensive amplification strategy tailored to the executive teams goals including target audience identification key messaging content calendar and performance metrics.
- Issues Management: Drive daytoday issues management early detection identification and proper handling of opportunities or situations that may have a direct impact on corporate reputation.
- Audience Engagement Management: You are able to monitor and identify conversations happening where our ELT has an opinion and insights that will help those audiences. Our executive team is about help not hype aiming to add value to audiences by sharing insights as the leader in uncomplicated business software and as a leader with an extensive track record scaling companies. This role involves community engagement actively monitoring industry discussions and analytics and reporting tracking reach engagement and follower growth to assess strategy effectiveness and make datadriven adjustments.
- Cross Functional Partnership: Partner with Finance Brand & Creative Product Marketing and Strategy teams to develop an ongoing storytelling calendar for paid/earned/owned and social content and programs.
Qualifications :
- 810 years of experience in PR and corporate communications with a proven track record in toptier business and tech media relations.
- Prior experience in the B2B and enterprise technology space is strongly preferred with an understanding of an enterprise gotomarket motion and product development cycles and where communications fits in.
- An adaptable and proactive mindset with the ability to deliver results under the high pressure often ambiguous circumstances and thrive with minimal direction.
- Highly organized and able to manage multiple projects simultaneously.
- Excellent written and verbal communication skills when it comes to technical concepts.
- Consistent track record in building relationships and collaborating with press executives partners and other team members.
- Strong analytical skills and the ability to derive insights from data.
Success Metrics
- Increased owned media engagement
- Content leads to inbound messages / awareness from press
- Increased message resonation / memorability
Additional Information :
The annual base salary range for this position is $144000 $207000 USD
Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level. Bonus/equity may be available.
Please note this is a hybrid role that requires an inoffice presence 3 days/week (TuesdayThursday).
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
