Description
Job Title: Privilege Relationship Manager
Department/Div: Privilege Banking Division
Reports to: Privilege Branch Manager
Location: Karachi Clifton / Defense
Job Summary:
Building and preserving trusting relationships with banking clients. Outperforming competition day in day out to create brand loyalty and thus enhance financial results.
Job Responsibilities:
- Creating and implementing plan to deliver world class client experience to Privilege account holders.
- Developing and delivering an effective sales strategy to grow Privilege branchs current account and saving accounts book.
- Understanding and constantly scanning the branch business location / area for effective client prospecting within 3 km radius of the branch.
- Serving assigned client portfolio in a distinguished way to cultivate and deepen Privilege banking relationships for the long term.
- Partnering with the Branch Manager to ensure that Privilege banking branch becomes the onestopshop for its clients all banking needs (including cross sell)
- Understanding competitors very well to outshine them through knowledge and expertise when dealing with clients to deliver a world class Privilege experience.
- Working dynamically / collaboratively to resolve client queries & problems quickly to deliver a world class Privilege experience.
- Understanding & implementing in true spirit know your customer (ii) antimoney laundering regulations/policies (Banks & Regulatory) to deliver effective controls.
- Being a strong and supportive team player helping the Branch Manager and branch colleagues / branch Ops in delivering Privilege success.
- Engaging in new learning industry best practices and creative thinking to partner in evolving Privilege as a world class banking experience.
Job Specification:
Knowledge & Skills:
- Graduate from a recognized university (preferably Masters in Business / Related Subject)
Experience Profile:
- Minimum 3 years of banking experience (a professional with exceptional track record may also be considered)
Behavioral Competencies:
- High integrity confident strong communication (English/Urdu written/spoken)