MERL Senior Manager South Zone
MERL Senior Manager South Zone
Posted on :
25-03-2025
Employer Active
1 Vacancy
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Job Description
Function Operations South Zone
Location Bangalore/ Chennai (flexibility to travel across southern states)
Educational Qualification Masters
Years of Experience 46 years
Language Ability to speak at least one language (Tamil/ Telugu/ Kannada) fluently is
essential
About Indus Action
At Indus Action we are on a mission to unlock public welfare through a collaborative
approach as a DoTank. We seek empathetic driven and actionoriented team members
eager to partner with the Sarkar (state) and Samaaj (communities) to make welfare access
sustainable and frictionless for vulnerable citizens and their families.
Our vision for a progressive and inclusive society is reflected in our equitable compensation
structures transparent organizational policies and supportive work culture. As an aspiring
Deliberately Developmental Organization (DDO) we embody our values of Listen. Act.
Change. by nurturing active citizens and supporting enterprising individuals with a growth
mindset both professionally and personally.
At Indus Action you are valued beyond your role or title. We foster an open environment with
a nodoor policy encouraging collaboration across all levels. If you are passionate about
building impactful solutions at scale while learning joyfully then Indus Action is the place for
you!
Position Summary
The South Zone operations team is at a pivotal stage spearheading innovative projects that
could revolutionize welfare scheme delivery for millions of citizens across southern states
setting a precedent for other states to follow. We are seeking a skilled professional to execute
endtoend research studies document our findings comprehensively conduct indepth
secondary research and implement the Monitoring and Evaluation (M&E) plan for our key
projects.
Requirements
Role and Responsibilities
Primary responsibilities include:
Research Design and
Undertake secondary research/landscape analysis on government policies and
programs in alignment with zonal priorities
Lead qualitative and quantitative research aspects of the zonal projects.
Design research instruments that effectively capture community needs and policy
impacts.
Ensure data integrity and accuracy throughout the data collection process.
Analyze collected data to identify policy implementation trends challenges and
opportunities based on citizencentric design.
Prepare collaterals such as pitch decks policy briefs blogs academic articles and
white papers to present research outcomes to stakeholders clearly and engagingly.
Stakeholder Engagement
Collaborate with governmental and nongovernmental organizations to gather insights
on policy effectiveness.
Facilitate discussions with citizens to understand their experiences and feedback on
welfare programs.
Build relationships with key stakeholders like research institutions individual
researchers policy influencers media to enhance research relevance and impact.
Monitoring & Evaluation
Develop frameworks for assessing project outcomes and measuring success against
defined indicators.
Collect ongoing feedback to inform program adjustments and improvements.
Assist in creating evaluation tools that align with organizational goals.
Adopt the existing organizational M&E tools and platforms for efficient reporting of
zonal impact
Thought Leadership
Support Indus Action s South Zone team in developing a thought leadership plan
aligned with the organisation s strategy.
Develop and execute the plan to promote key learning and insights from projects.
Identify opportunities for establishing the organisation s presence in key forums on
welfare delivery in the southern states.
Skills and Qualifications
Educational Background: A Master s degree in social sciences public policy or a
related field is preferred.
Experience: Previous experience in research roles particularly within nonprofit or
governmental organizations is advantageous.
Technical Skills: Proficiency in statistical analysis software (e.g. SPSS R); familiarity
with data visualization tools and qualitative data analysis.
Communication Skills: Excellent written and verbal communication skills for presenting
research findings effectively to diverse audiences.
ProblemSolving Abilities: Strong analytical skills to interpret complex data sets and
derive actionable insights.
Team Collaboration: Ability to work collaboratively within a multidisciplinary team
environment while being selfmotivated.
Language proficiency: Working knowledge of at least one language (Tamil/ Telugu/
Kannada) is mandatory.
Behavioral Competencies and Values
CitizenFocused Mindset: Upholding the principle of placing the vulnerable citizen at
the center of every initiative.
Entrepreneurial Energy: Showcasing ownership of time and resources to yield
solutions.
Dealing with Ambiguity: Maintaining grace under pressure and showcasing a
progressive approach.
Growth Mindset: Perceiving every experience as a learning curve and an opportunity
for growth.
Collaboration: Cultivating productive partnerships internally and externally.
Benefits
Compensation
The compensation will be based on Indus Action s compensation benchmarking rubric. The
range of compensation will depend on the qualifications experience and fit for the role.
The candidate would need to use his/her own laptop and the organization will bear the annual
maintenance cost up to INR 12000 per year as per actuals.
Location
The position can be based out of Bangalore/ Chennai/ Hyderabad/ Vijayawada. Travel across
these states will be required as per project needs.
Timelines & Recruitment Process
Below is the process and timelines for the recruitment for this role:
Resume and cover letter submission
Prework
Technical Interview
HR and cultural fit Interview
Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 1+ year Has worked with government departments at a state-level for at least 2 years Project Management Has managed and delivered projects end-to-end for at least 2+ years Is well versed with principles of designing thinking, planning and , budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyze data Research and Analysis Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has st
Education
Master's/ Diploma in public policy
Employment Type
Full Time
Key Skills
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