Store Assistant Manager
Store Assistant Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SUMMARY
The Caf Assistant Manager supports the General Manager in achieving financial objectives overseeing daily operations ensuring staff compliance with standards and procedures and providing a superior guest experience. The role involves assisting in the development and implementation of strategies to increase revenue coordinating activities across multiple departments and contributing to a positive work environment.
JOB DUTIES include but are not limited to the following:
1 Financial Operational Oversight and Revenue Growth:
- Assists in achieving financial objectives by helping to develop monitor and execute financial operational plans budgets and sales & marketing strategies to support the overall goals of Tous Les Jours.
- Supports the daytoday operations of the caf including scheduling planning and organizing work while helping to control labor and expenses. Monitors variances and assists in initiating corrective actions as needed.
- Contributes to developing and implementing creative strategies to increase revenue and enhance catering sales through effective oversight of sales initiatives and actionable measurable sales deliverables.
- Participates in regular meetings with the management team to review performance provide input and help guide motivation and direction toward achieving both individual and company objectives.
- Monitors caf appearance and coordinates with the team to ensure issues are resolved promptly.
2 Staff Coordination and Development:
- Assists in recruiting training and supporting caf staff and supervisors.
- Supports direct reports in accomplishing performance goals providing input on developmental coaching and guidance for longterm career growth opportunities.
- Participates in planning sessions and performance reviews assisting in supervising and directing regular training for all staff in guest service food & beverage operations loss prevention and company standards.
- Contributes to fostering high staff morale and effective performance helping to maintain an opendoor policy to facilitate proper communication between departments.
3)Guest Service and Relations:
- Supports achieving and maintaining overall guest service goals through team coordination.
- Oversees aspects of the guest service model ensuring guest complaints are addressed appropriately and service recovery gestures are made to ensure complete guest satisfaction.
- Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements.
4)Compliance and Safety:
- Assists in ensuring compliance with all applicable occupational health and safety regulations and laws.
- Contributes to creating an environment where safety comes first supporting the Safety Program and ensuring company safety policies are followed.
QUALIFICATIONS
- Minimum of 2 years of experience in the F&B or similar industry.
- Bachelors degree in business marketing or a related field preferred.
- Excellent written and verbal communication skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Strong organizational and project management skills.
- Friendly and personable demeanor.
- Proficient in Microsoft Office and relevant software.
- Bilingual (Korean and English) preferred.
- Ability to work varying shifts weekends holidays and extended workdays to support business needs.
- Must become certified in the Tous Les Jours specified food safety program within 30 days of employment.
Employee Benefits
- Health Insurance options: PPO Medical Dental Vision covered (Company 100 paid) Medical insurance starts on the very 1st date.
- Life Insurance (Company 100 paid)
- Flexible Time (starting time can vary everyday)
- Short Term and LongTerm Disability Leave (short term 100 covered)
- Lifestyle Allowance up to net $50 per Month (Annually $600
- Cellphone reimbursement eligible
- Employee Discounts 40 off All company products & services)
- 401(k) 5 Match (no vesting period! from Day 1
- Paid Time Off (generous and increases by tier!: Max ceiling of 180 hours PTO 15 days) the 1st year and increases by tier.
- Wellness Day: 40 Hours (Use it or Lose it System)
- Paid Maternity Leave (paid 100 for 12 weeks)
- Paid Secondary Caregiver Leave (up to 2 weeks)
- Paid Creative Leave
- Paid Holidays 11 days)
- Educational Benefit
- Employee Club Activities
- & Much More!
Employment Type
Full Time
