Head of Back Office
Head of Back Office
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Job Description
Position: Head of Back Office
Company Overview:
Hoxton Capital Management Europe Ltd is a Cyprus Investment Firm (CIF) registered under CySEC license number 432/23. The Company is related to Hoxton Wealth which has offices in key locations including the United States the United Kingdom Dubai South Africa and Australia and offers financial services with a focus on wealth management tax efficiency and technologydriven solutions. Hoxton Wealth manages over 2.5 billion in assets under management (AUM) globally and Hoxton Capital Management Europe Ltd contributes to this by providing personalized investment advice and crossborder financial planning tailored to each clients needs. Through its integration of innovative technology the Company is committed to helping clients achieve longterm wealth growth and preservation.
Job Overview:
The Head of the Administration/Back Office Department shall bear the responsibility for supervising the rest of the staff in the said department and evaluating its performance.
Key Responsibilities:
- advertising marketing and promoting the Companys image/brand according to the advertising and marketing guidelines and principles of the Company
- attracting new Clients subject to the advertising and marketing guidelines and principles of the Company and the onboarding procedures
- supervising the website content management in accordance with the Companys policy on marketing and promotion
- assisting the AMLCO with the maintenance and update of the Client onboarding procedures
- providing Company information to the Clients (terms of business of the Company).
- assisting with the conduct of the due diligence procedures at the onboarding stage (KnowYourClient procedures)
- implementing the Client classification procedure as per the provisions of the Law
- implementing the Fitness Test determining the assessment of the expertise experience and knowledge of the Client
- following the approval of a Client onboarding and for the duration of the business relationship monitoring Clients whereas these do not match with their investment profile and notify the AMLCO
- checking Client relationship inter se if any
- informing Clients in writing that their personal details shall not be used for any other purposes other than the provision of the services specified in the Client Agreement
- delivering Client agreement to Clients
- receiving and following up Client complaints or grievances
- receiving from the Reception & Transmission Department the list of transactions transmitted for as applicable
- receiving from the third parties all the relevant confirmations for the executed transactions and performing the necessary reconciliations
- confirming the of transmitted Client orders through notifications sent to Clients as per the provisions of Section 6.3.1 of the IOM
- interfacing with the Finance & Accounting Department system
- Client record keeping and documentation filing in the backoffice system and/or in hard copy format as applicable of:
- Client agreements and all the relevant documentation (KnowYourClient procedure documents)
- Client complaints or grievances
- Client technical support requests/enquiries
- Client contact history reports
- outsourcing agreements
- daily list of all the Clients transmitted orders for
- daily list of all the transactions executed by third parties and the Brokerage Department
- Client transaction records as per the provisions of Section 6.7.2 below
- records of the notifications and reports sent to Clients through third parties) as applicable
- employees/personnel files
- Disaster Recovery Plan (DRP)
- computer equipment support contracts
Employment Type
Full Time
