Experience Leadunconventional school
Experience Leadunconventional school
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Job Description
Position Title: Experience Lead
Location: Remote. Preference for Abuja based candidate
Reports To: The Dean
Immediate Start
Our client is an unconventional school designed to attract develop and produce a new generation of political leaders who will listen and serve the new class of citizens who know their rights. The organisations mantra is built upon the foundation of the 3 Cs Character Capacity and Competence. These three pillars form the essence of our vision mission and values therefore shaping individuals into visionary leaders who create lasting change.
To effectively deliver ambitious strategy we are looking for a dynamic and driven Experience lead who shares our vision and is committed to raising a new crop of political leaders in Africa.
The Experience lead will act as the strategic and operational leader and deliver exceptional experiences for students faculty and stakeholders. This position will oversee all aspects of operational efficiency and student engagement ensuring that the programs are delivered with excellence and aligned with the institution s vision and mission. The role also involves close collaboration with the senior leadership team to support strategic initiatives grant applications and programmatic goals for Nigeria and other countries as may be required.
Key Responsibilities:
1. Operational Management:
Oversee daytoday administrative operations ensuring smooth of academic and extracurricular activities.
Manage the logistics for all inperson and virtual classes events and programs including scheduling venue arrangements and technology setup.
Develop and maintain standard operating procedures (SOPs) for efficient program delivery and operational processes.
Develop necessary operational tools such as strategic plans budgets and work plans in collaboration with the relevant units and teams
Support the Dean and senior leadership team in operational planning and of strategic priorities.
Experience Design and Delivery:
Design and implement strategies to enhance the student experience ensuring alignment with the institution s values and goals.
Act as the primary liaison between students faculty and administrative teams addressing concerns and ensuring timely communication.
Coordinate orientation programs graduation ceremonies and other key touchpoints in the student lifecycle.
Collaborate with leadership to design and execute impactful programs and events.
3. Support:
Stakeholder Engagement:
Foster strong relationships with students faculty alumni and external partners to build a supportive and collaborative community.
Design and monitor initiatives that enhance the orgaanisations work environment for team members
Develop feedback mechanisms to continually improve the experiences of all stakeholders.
Support the preparation of reports proposals and presentations for internal and external stakeholders
Represent the organisations in external engagements conferences and forums to raise the profile of the school and its graduate network globally
Maintain close links with all stakeholders including the organizations Graduates and the broader Movement
4. Data Reporting and Grant
Track and analyze operational and program performance metrics providing regular reports to leadership.
Manage budgets and resources effectively ensuring alignment with organizational goals.
Support grant application processes by gathering necessary information drafting proposals and preparing required documentation.
Prepare and submit highquality reports to donors and other stakeholders as needed.
Prepare and present monthly reports at the statutory meetings.
5. Programme Planning and :
Collaborate with the Dean and senior leadership team to design plan and execute programs that align with organizations strategic objectives.
Monitor program progress identify challenges and implement solutions to ensure successful delivery.
Ensure alignment of all programs with the institution s mission and goals.
6. Team Leadership:
Supervise and mentor a team of coordinators or support staff fostering a culture of excellence and accountability.
Collaborate with crossfunctional teams to ensure cohesive delivery of programs and initiatives.
Qualifications:
Bachelor s degree in a relevant field (e.g. Public Administration Management) is required; a Master s degree is advantageous.
Minimum of 7 years of experience in operations program management or student engagement preferably within the education or nonprofit sector.
Proven ability to manage complex projects meet deadlines and work effectively in a fastpaced environment.
Strong leadership interpersonal and communication skills.
Demonstrated ability to design and deliver impactful student or stakeholder experiences.
Proficiency in using digital tools and platforms for program delivery and operations.
Skills and Competencies:
Exceptional organizational and multitasking abilities.
Strong problemsolving and analytical skills.
High emotional intelligence and cultural sensitivity.
Excellent report writing and proposal drafting skills.
Passion for education governance and leadership development.
Why Join Us
Be part of a missiondriven organization shaping the future of leadership and governance.
Collaborate with a dynamic innovative and inclusive team.
Opportunity to create meaningful impact on students and communities across Africa.
Method of application
Interested and qualified candidates should send their CVs to using EXLABJ25
Compensation: Competitive based on the NotforProfit Organisations (NPO) sector rates.
Employment Type
Full Time
