Patient Care Coordinator
Patient Care Coordinator
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$ 41455 - 46455
1 Vacancy
Job Description
The Patient Care Coordinator PCC provides service to patients who are referred to the Orthodontic Clinics at UNC Adams School of Dentistry for evaluation and treatment. This position is directly responsible for onboarding new patients by responding to prospective newpatient referrals or inquiries. The PCC establishes patient contact orients prospective new patients to the clinic and schedules newpatient appointments. The PCC also creates charts for new patients and collects initial information for the patients database (radiographs dental clearance referral letters etc) from referring dentists. The PCC manages patient assignments to Orthodontic residents to ensure equal distribution and serves as backup to the Financial Care Coordinator and front desk staff performing financial contracts collecting payments answering phones and scheduling patient appointments as needed.
Required Qualifications Competencies And Experience
The selected candidate should be outgoing have a strong work ethic be open to learning new skills and function well both independently and in a teamoriented environment. The selected candidate must have the ability to interface and take direction from a wide range of faculty members. The selected candidate must possess excellent verbal and written communication skills and be able to convey information across a variety of cultural societal and ethnic backgrounds. The selected candidate should be proficient in basic computer skills such as word processing spreadsheet creation and management and learning electronic patientmanagement software. The selected candidate must also be comfortable with the use of new and emerging technology in their work environment. This position uses numerous University and commercial software in daily tasks.
Preferred Qualifications Competencies And Experience
Bilingual abilities specifically in Spanish are highly desirable. Experience in a comparable role in a dental or medical setting.
Work Schedule
Monday Friday; 8am 5pm
Required Experience:
Staff IC
Employment Type
Full-Time
