Receptionist
Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Please note this role is advertised on a 18 month FTC.
The Role: To provide a professional and efficient reception and concierge service as the main point of contact for visitors staff and contractors while delivering an exceptional level of customer service.
Duties include:
Reception & Front Desk Management
Greet and welcome all staff and visitors in a courteous and professional manner.
Manage the reception desk handling enquiries and maintaining the visitor logbook.
Issue visitor passes and ensure visitors are escorted or directed appropriately.
Prepare and distribute internal communications.
Operate and manage Lenel software issuing staff passes and ensuring records are up to date.
Respond to emergencies liaising with emergency services when required and supporting safety protocols.
Concierge & Workplace Experience
Coordinate bookings for meeting rooms deliveries and maintenance requests.
Provide a high level of customer service by engaging with staff visitors and contractors to understand their needs and offer tailored support.
Foster an inclusive and welcoming workplace culture where all individuals feel valued and respected.
Assist in planning and supporting initiatives events and activities that promote team engagement and wellbeing.
Provide feedback to the Office Manager on ways to enhance workplace satisfaction.
Administrative Support
Maintain accurate visitor and concierge service records.
Process incoming and outgoing post.
Generate purchase orders and code invoices in accordance with company policies and procedures.
Stationery inventory and place orders for office supplies as needed.
Assist in organising social events volunteering and fundraising initiatives.
Support the Office Manager with negotiating contractor and supplier agreements and onboarding to ensure cost effectiveness and value for money.
Maintain staff distribution groups
Provide holiday cover for the PA and Office Manager serving as the primary point of contact for officerelated inquiries and operations during their absence.
Key Skills:
Customer service excellence.
Proficient in Goggle Workspace (Gmail Docs Sheets Slides Calendar) preferred but not essential.
Strong verbal and written communications.
Strong attention to detail.
Ability to problem solve.
Strong organisational and multitasking abilities.
Key Behaviours:
Maintain a professional demeanor at all times.
Comfortable in a fast paced environment with changing priorities.
Handle sensitive information with discretion and integrity.
Proactive mindset.
Customerfocused with a positive attitude.
Please note this role requires office presence five days a week due to the nature of the role.
We are News UK: One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT Times Radio Talk and Virgin Radio UK and we have marketleading local radio stations across Ireland. Our worldfamous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning print and pixel audio and video events and experiences our multiplatform brands are home to a plurality of opinion representing the diverse communities we serve. News UK is wholly owned by News Corp.
Life at News
Driven by passion guided by principles and acting with purpose. We represent reflect and reach the nation telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.
To do this we believe our employees must represent different backgrounds perspectives and experiences. We strive to maximise and encourage every individuals potential and ensure everyone feels valued. We support this through our Diversity Equity and Inclusion Strategy which focuses on three main priorities attracting talent from a wider more representative pool developing equity programmes to drive better representation in our leadership and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have 13 employee led networks and groups that support our strategy and connect like minded employees socially.
Benefits
Some of our benefits include:
Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
Wide range of training available plus full LinkedIn Learning access
Private medical insurance including coverage for preexisting conditions
Discounted gym memberships free ClassPass at Home weekly virtual yoga classes
Bikes for Work and Electric Car scheme
Up to 60 discount on Harper Collins books
Access to exclusive events and competitions with exciting brands such as talkSPORT Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access to wellbeing benefits such as EAP physio/massage and counselling
A generous pension scheme with employer contributions of up to 5
25 days holiday plus bank holidays and up to 4 volunteering days per year
We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on emailprotected.
Employment Type
Contract
