What you will be doing:
Reporting to the Assistant Banquet and Catering Manager responsibilities and essential job functions include but are not limited to the following:
- Assist in managing banquet and catering operations.
- Supervise supervisors team leaders and service staff.
- Ensure highquality service standards for events.
- Support event planning and coordination.
- Take charge in the absence of the Assistant Manager.
- Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives
- Coordinate closely with Chef and to have a clear understanding on the menu served for the event
- Supervise the maintenance of service standards during banquet service operations
- Respond to any demands or complaints from guests with tact sincerity and promptly
- Keep track of banquet service operating equipment to ensure par level for smooth operations
- Handle requisition of items which require replacement
- Ensure that all service and storage areas are kept safe clean and locked
- Assist and supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
- Plan the manning allocation/work assignment per Banquet event
- Establish and maintain effective employee working relationships
Qualifications :
Your experience and skills include:
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Working knowledge of MS Excel Word & PowerPoint
- Computer literate in Microsoft Windows applications required
- Strong interpersonal and problemsolving abilities
- Ability to work well under pressure in a fastpaced environment
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Requires open availability; must be able to work all shifts; evenings mornings weekends and holidays
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime