Dive into a Wave of Opportunity! Join Our Team as a Trade Sales & Service Guru!
Are you ready to flush away the mundane and plunge into an exciting career Were a leading online bathroom retailer and were searching for a superstar Trade Sales & Service Advisor to join our brilliant team! If youre someone who can drain away customer worries and pipe up with exceptional service we want to hear from you!
Your Main Function: Become Our Trade Customers Bathroom Bestie!
Imagine being the goto hero for our trade customers. Youll be their trusted advisor guiding them through our fantastic range of products from sleek showers to stylish sinks. Youll be the one who ensures their orders flow smoothly their service requests are handled with precision and any issues are resolved faster than you can say dual flush!
Were looking for someone who can:
- Shower our customers with exceptional service handling enquiries with a smile (even over the phone and email!.
- Tap into their needs and recommend the perfect bathroom solutions.
- Seal the deal by processing sales orders accurately and efficiently.
- Build strong longlasting relationships we want our customers to think youre absolutely tubular!
- Estimate and quote like a pro ensuring were always competitive.
- Stay uptodate with the latest bathroom trends and product knowledge.
- Collaborate with our amazing team to ensure smooth service delivery.
- Unclog any customer complaints and resolve issues with flair.
- Turn opportunities into sales helping us hit our targets.
- Keep everything shipshape with accurate reports.
- Ensure a safe and happy environment for everyone.
Your Role Duties: Get Ready to Make a Splash!
- Be the first point of contact for our valued trade customers answering their queries with speed and accuracy.
- Process sales orders with meticulous attention to detail.
- Provide expert product advice and recommendations.
- Nurture customer relationships and identify opportunities for growth.
- Prepare accurate and competitive quotations.
- Maintain a comprehensive understanding of our product range and industry trends.
- Work closely with internal teams to ensure seamless service.
- Resolve customer complaints professionally and efficiently.
- Contribute to achieving sales targets.
- Generate and maintain accurate sales and service reports.
- Adhere to all health and safety regulations.
Skills & Experience: Are You the Perfect Fit
- Youve got proven experience in a sales or service role preferably in a related industry.
- Youre a communication whiz able to build rapport and connect with customers.
- Youre a pro at processing orders and managing service requests.
- Youre organised efficient and can juggle multiple tasks like a bathroom juggler.
- Youre a problemsolver extraordinaire able to handle complaints with ease.
- Youre passionate about providing exceptional customer service.
- Youre a team player who can also work independently.
- Youve got a keen commercial awareness and can contribute to sales targets.
- You are numerate and literate.
And the Best Part
Were offering a fantastic bonus incentive to reward your hard work and dedication!
Dont let this opportunity go down the drain! Apply now and join our amazing team!