Cloud Security Instructional Designer
Cloud Security Instructional Designer
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Salary Not Disclosed
1 Vacancy
Job Description
The ServiceNow Security Organization (SSO)
The ServiceNow Security Organization (SSO) delivers worldclass innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.
The Cloud Security Instructional Designer will be responsible for maintaining and improving courseware that enables employees customers and partners to understand ServiceNow platform security.
In addition to maintaining the training courses this role includes capturing changes to content developing a recertification course maximizing the impact and effectiveness of the program and improving user experience.
The successful candidate will be a creative and resourceful team player with the drive to deliver meaningful and engaging training on time in a fastpaced environment. They will have the flexibility to learn new products and technologies quickly as well as having experience with adult learning principles and course development methodologies.
What you get to do in this role:
Manage scheduled updates for existing content to ensure that it remains current and relevant using the following programs: Articulate 360 Synthesia Camtasia Adobe Creative Cloud
Use technical design development and creative skills to create engaging online content and recommend new approaches to innovate content development
Ensure that the development of materials is per required standards and brand guidelines including accessibility quality and sustainability requirements.
Participate in quarterly program review to help support the learning path development roadmap
Record changes made to training content to support an annual recertification program
Qualifications :
Skills/qualifications:
Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
A bachelors degree and/or 13 years of instructional design adult learning distance learning and Learning Management Systems (LMS) content development experience
Experience in graphics templates icons and other multimedia throughout the instructional design process and eLearning development
Experience with Articulate 360 or similar tools a bonus
To be successful in this role you will need to:
Have knowledge of adult learning principles and course development working practices
Be resourceful selfmotivated and able to independently manage workload with a high degree of initiative strong collaboration skills and the abilities to communicate ideas and decisions and receive feedback from stakeholders
Be a strong team player and excellent communicator with the ability to foster positive and productive relationships
#SecurityJobs
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
