Digital Solutions Consultant - Pre-Sales
Digital Solutions Consultant - Pre-Sales
Posted on :
25-03-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
1. Leadership:
Be the Digital Lead and orchestrate the right CX solutions in large
integrated operations lead to solve for the business problem
Technical Lead to manage the client CIO/ IT team and comfort them on
how the solution will fit in their ecosystem/ roadmap
2. Technical Expertise:
Develop a deep understanding of AI solutions within the contact center
space not limited to Conversational AI Smart Agent Assist Knowledge
Assist (along with their technical capabilities)
Stay current with industry trends emerging technologies and competitor
offerings.
3. Customer Engagement:
Engage with prospective clients to understand their technical requirements
and business challenges.
Conduct needs assessments and provide tailored technical solutions.
4. Solution Demonstrations:
Deliver compelling product demonstrations that showcase the features
and benefits of our solutions.
Customize demonstrations to align with the specific needs and use cases
of potential customers.
5. Collaboration with Account/ Sales Leads:
Work closely with the account/sales team to understand customer goals
and contribute to the development of winning sales strategies.
Assist in the preparation of technical proposals RFP responses and other
sales materials.
6. Technical Presentations:
Conduct technical presentations both inperson and virtually to convey
the value proposition of our products/services.
Address technical inquiries and concerns during the sales process.
7. Customer Relationship Building:
Build and maintain strong relationships with customers understanding
their evolving needs and providing ongoing technical support.
Qualifications:
1. Bachelor's degree in a technical field
2. Proven experience in a technical presales or similar role in the technology
industry.
3. Strong understanding of relevant technologies including (but not limited to) list
specific technologies relevant to the company's products/services.
4. Excellent presentation and communication skills with the ability to convey
technical concepts to both technical and nontechnical audiences.
5. Ability to work collaboratively in a team environment and interface effectively with
internal teams.
smart agent assist,knowledge assist,customer relationship building,leadership,pre-sales,technical expertise,technical presentations,solution demonstrations,collaboration,customer engagement,digital transformation,conversational ai,ai solutions,digital
Employment Type
Full Time
Key Skills
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