This is a remote position.
Schedule: Monday through Friday from 9am EST to 5pm EST
About You:
As a GTM Operations Analyst you will play a crucial role in optimizing our commercial
tech stack and driving operational efficiency across our GoToMarket (GTM) functions. You will
collaborate closely with sales marketing postsales and finance teams to enhance processes
and support strategic initiatives. You will be instrumental in leveraging technology to streamline
operations and improve sales productivity.
Key Responsibilities:
Manage Commercial Tech Stack: Handle provisioning troubleshooting and support for
the commercial tech stack. Act as a subject matter expert and point of contact for
systemrelated inquiries and issues.
Optimize System Configuration: Continuously optimize the configuration and
utilization of systems to align with sales methodologies and improve tracking and
reporting capabilities.
Process Improvement: Identify process gaps gather feedback from stakeholders and
implement enhancements to streamline operations and improve effectiveness.
Automation: Leverage technology solutions to automate workflows and improve system
efficiencies focusing on enhancing user experience for Account Executives and
Customer Success Managers.
CrossFunctional Collaboration: Serve as a GTM operations liaison across
departments to identify process improvements drive change management and ensure
alignment with organizational goals.
Project Leadership: Partner with salesmarketing and operations leaders to lead
strategic projects aimed at increasing revenue sales productivity and operational
efficiency.
Documentation and Standardization: Create and maintain documentation on
processes policies and best practices to ensure consistency and scalability.
Reporting and Dashboard Creation: Develop and maintain reports and dashboards to
track sales metrics adoption of methodologies and sales productivity.
Key Collaborators:
Customer Success
GTM Operations
Marketing
Strategic and Commercial Sales Leads
Partner / Channel
Sales Enablement
Requirements
What skills do I need
3 years of experience in GTM operations sales operations or a similar role within a
B2B SaaS environment.
Proven experience managing and optimizing commercial tech stacks (e.g. CRM sales
engagement tools).
Excellent communication and interpersonal skills with the ability to collaborate
effectively across functions and influence stakeholders.
Experience in project management and leading crossfunctional initiatives.
Selfmotivated curious and resultsoriented with a strong desire for continuous
development to solve problems and drive impact.
Ability to thrive in a fastpaced dynamic environment and manage multiple priorities
effectively.
Proficiency in Excel Google Sheets and Salesforce
A strong plus: Proficiency with tools like Marketo ZoomInfo SalesLoft Gong
LeanData etc.
Benefits
Independent Contractor Perks
- HMO Coverage
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
3+ years of experience in GTM operations, sales operations, or a similar role within a B2B SaaS environment. Proven experience managing and optimizing commercial tech stacks (e.g., CRM, sales engagement tools). Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and influence stakeholders. Experience in project management and leading cross-functional initiatives. Self-motivated, curious, and results-oriented, with a strong desire for continuous development to solve problems and drive impact. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Proficiency in Excel, Google Sheets, and Salesforce A strong plus: Proficiency with tools like Marketo, ZoomInfo SalesLoft, Gong, LeanData, etc.