URGENT Need - Customer Service Representative
URGENT Need - Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking Customer Service Representatives for our Middle River MD location. Must have at least 12 year of previous customer service and call center experience. This is a long term contract based position. Pay $16.50/hr. paid on a weekly basis.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Assists customers with the account opening process
Accurately explains the terms/conditions and policies/procedures relating to the account
Processes account payments perform cash out process at end of shift
Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer
Performs account maintenance including account changes adjustments and statement requests
Contacts customers for additional account information
Assists in problem correspondence as required
Prepares reports including CSR Daily Activity report and cash out report
Requirements:
Must be able to submit to and pass a criminal background check
Must be able to submit to and pass drug screening
HS Diploma (preferred)
Required Experience:
Unclear Seniority
Employment Type
Hourly
