Financial Services Manager - Downtown Toyota

Financial Services Manager Elevate Your Career at Downtown Toyota!

Are you passionate about automotive financing and insurance with a drive to deliver exceptional guest experiences Downtown Toyota part of the revolutionary Downtown AutoGroup (DAG)is seeking a dedicated Financial Services Manager (FSM) to join our dynamic team at our stateoftheart Autoplex facility in Downtown Toronto!Take a look at ourunique approachand see for yourself!

Why we need you

Our vision at Downtown Toyotais to revolutionize the carbuying and ownership experience. To do that we need a knowledgeable and customerorientedFinancial Services Managerto join our team in Toronto. The ideal candidate will be passionate about the automotive industry and excel at providing excellent customer service.This role involves working closely with customers sales teams and lenders to structure financing packages ensure compliance with legal and regulatory guidelines and maximize dealership profits through effective financial product offerings. The FSM also plays a key role in improving customer satisfaction by offering tailored financial solutions.

Without you were just another automotive group. With you were a brand that resonates with our community and stands out in a competitive market. Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests guided by our values of excellence trust respect for our guests time and a strong sense of community.

Heres what youll be doing

As the Financial Services Manager you play a crucial role in providing our guests with financing solutions and insurance products that meet their needs. You will work closely with our sales team to ensure a seamless transition from sales to finalizing financial agreements focusing on delivering an outstanding guest experience. Your expertise in automotive financing and insurance products will be essential in ensuring our guests receive the best financing solutions and products for their individual needs.

Your responsibilities will include:

• Customer Financing: Work directly with customers to arrange vehicle financing options by securing loans through banks credit unions or other financial institutions.
• Product Presentation: Present and promote financial products such as extended warranties service contracts GAP insurance and other valueadded services.
• Compliance: Ensure all financial transactions comply with federal state and local regulations including truthinlending and privacy laws.
• Documentation: Oversee the preparation of all salesrelated financial paperwork including loan contracts lease agreements and title transfers.
• Lender Relations: Build and maintain strong relationships with lending institutions to negotiate favorable terms for customer loans and leases.
• Sales Support: Collaborate with the sales team to improve the profitability of every deal by maximizing sales of financial products.
• Customer Satisfaction: Provide excellent customer service by offering transparent ethical and clear financial options ensuring customers feel confident in their purchasing decisions.
• Training: Train and support dealership staff on finance and insurance product offerings to help increase their understanding and ability to sell these products.
• Reporting: Maintain accurate records of all transactions and prepare regular reports on finance and insurance sales performance.

You need these qualifications

• Proven experience as a Financial Services Manager in a franchise dealership
• Understand the importance of providing an exceptional customer experience to both internal and external customers
• Exceptional interpersonal and communication skills
• Strong understanding of automotive financing insurance products and related regulations
• Detailoriented with a focus on compliance and achieving high levels of guest satisfaction
• Working knowledge of Microsoft Office or Google Workspace
• Valid Ontario G Drivers License with no demerit points
• OMVIC

It would be nice if

• You have familiarity with dealership management software (e.g. Reynolds & Reynolds Dealertrack)
• You are a Certified Automotive Finance Professional (AFIP)
• You have worked with Toyota
• You have knowledge of SymTechDealer Services

What we offer

• PerformanceDriven Culture:We celebrate achievements and foster a resultsoriented work environment.
• Career Growth:Were committed to helping our team members grow their careers with us we believe in promoting from within.
• Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
• Competitive Pay:We value your contributions and ensure youre rewarded accordingly.
• Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
• Modern Facility:Work in a clean organized and wellequipped shop that prioritizes safety and efficiency atour stateoftheartAutoplex.
• Rich Legacy: Established in1992 our group has grown from a single dealership to employing over300professionalsthat collectively represent the largest retailer of automobiles in downtown Toronto.

You are what drives us Apply Now!

If youre ready to take your career to the next levelplease apply.Were excited to hear your story!

This is an inperson role.

Downtown Toyota and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. Wed be happy to provide reasonable accommodations to help you apply just email us at.

Join us at Downtown Toyotain revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.