Assistant Library Technician - Relief
Assistant Library Technician - Relief
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Job Description
Description
Do you have a passion for books and strong computer skills Come join Juneau Public Libraries team!
DESCRIPTION
We are seeking applicants who are looking for part time employment and have great customer service skills a passion for books and learning strong computer skills and an interest in promoting library services. If you have an open schedule then come join our team at the Juneau Public Libraries.
WORKING HOURS AND LOCATION
The Juneau Public Libraries have three branches: the downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront) the Mendenhall Valley Public Library (located in Dimond Park) and the Douglas Public Library (located in the Douglas Community Building a shared facility with the Fire Department). Library staff offices are located at the downtown branch.
The libraries are open 7 days a week. Relief staff hours fluctuate from 040 hours per week dependent upon need. This position works various shifts from 2.55 hours in length every day of the week between 10 AM and 8 PM. Schedules are created two weeks in advance but Relief staff are expected to be available and respond to additional communication when contacted.
WHAT IS IT LIKE TO WORK ON OUR TEAM
The Assistant Library Technician relief position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming helpful and safe environment. This position works at the front desk usually with a work partner and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system the library catalog or other electronic resources as well as referring to senior staff.
The library staff is dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.
Typical Responsibilities
Library relief staff work varied schedules; substitute for absent staff at all library branches on an as needed basis and attend staff meetings. Relief staff provide specialized technical library support and cover both circulation and reference responsibilities. This position frequently uses the library databases and electronic catalog assists patrons in the use of library services and facilities and discharges library materials. This position will assist patrons in a variety of ways including locating materials assisting with the use of library equipment and wireless internet and collecting payments. This position also performs public service duties such as registering voters and selling bus passes and tokens.
Library staff explain and enforce library rules and employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent.
WHO WE ARE LOOKING FOR
People with flexible open schedules who can reply to immediate scheduling requests.
Exceptional attendance reliability and dependability.
People who would enjoy assisting patrons of all ages and abilities.
Clear communication skills.
Strong customer service skills.
Strong computer skills.
Minimum Qualifications
Education: Graduation from high school or the equivalent.
Experience: Six 6 months of customer service experience that included the use of computer systems or databases.
SUBSTITUTION: Postsecondary education in any academic discipline from an accredited college or university may be substituted for the required experience on the basis of 2.67 semester hours 4 quarter hours) for one month of experience.
NOTE: For some positions experience working with preschool age children in a structured environment or with specific populations is highly desired but not required.
Other: Employee must have access to reliable transportation to transport self to Library branches.
Supplemental Information
NOTE:This recruitment is being used to collect applications for a parttime limited Assistant Library Technician I for the Juneau Public Libraries Department. In accordance with 2 PR 010 parttime limited positions may be noncompetitive and are not subject to public announcement.
NOTE: This recruitment may be used for more than 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to 60 days after the original recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.HIRING MANAGER CONTACT INFO
Hiring Manager: Shari Kitchin
Phone Number:
Email:
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.Noting see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors please visit: www.governmentjobs/careers/juneau/helpandsupport/applicationguide.If your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management ator
For applicant password assistance please visit:
https://www.governmentjobs/OnlineApplication/User/ResetPasswordEEO Statement
The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callor TTY: Alaska Relay 711 oror correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Required Experience:
IC
Employment Type
Part-Time
