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About Us
Mills Automotive Group: Committed to Delivering aTailored & ExceptionalAutomotive Experience!
At Mills Automotive Group were a familyowned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella were wellequipped to cater to consumers automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise all dedicated to satisfying the consumers automotive needs.
Join Our EverExpanding Team
As we redefine the carbuying experience were looking for individuals who share our core values ofcharacter integrity teamwork work ethic and performance. When you join Mills Auto Group you become part of a passionate and dedicated team working towards a common goal: delivering a tailored exceptional automotive experience for all our customers.
Whether youre interested in sales service or any other role within our organization your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic positive share a growth mindset and have the desire to create exceptional customer experiences. We value diversity offer a supportive work environment and provide opportunities for personal and professional growth. At Mills Auto Group youre not just an employee; youre a valued member of our family.
So come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the carbuying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.
About the Job
The Business Development Center (BDC) Agent serves as a liaison between automotive dealerships and their customers. You will develop procedures to maximize appointments through the phone or other outside sources. The BDC Associate will assist in multiple areas as needed to ensure our clients receive exceptional service.
Responsibilities
The following duties and responsibilities represent the essential functions of the job. A staff member may be required to perform additional duties as assigned.
Answer incoming phone calls
Make outbound phone calls
Manage spreadsheets and log information on multiple tabs
Assist in obtaining basic demographic information about each customer and log that information in our database
Schedule appointments
Communicate all missed opportunities or escalated calls to upper management
Work in a team environment to provide customers a toplevel experience
Complete special projects as assigned
Skills
Outstanding communication skills both verbal and written
Enjoy talking on the phone and willingness to help customers
Basic computer skills and phone etiquette
Friendly and professional manner
Strong organizational skills with the ability to multitask in a fast paced environment
What We Offer
Benefits
Required Experience:
Unclear Seniority
Full-Time