Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
As the Product Expert for Veeva Compass youll be focused on working closely with our customers to help ensure they are getting the most value out of our products.
Veeva Compass is our suite of data products across Compass Patient Prescriber and National including prescription and medical claims recordlevel data to support more broad deidentified patient analytics and projected prescription and medical claims data to support HCPlevel engagement.
Youll be the primary relationship owner for a group of our customers. Youll understand the key business problems our commercial customers are trying to solve and how our data can help them achieve their goals. Veeva Compass products are a new suite and youll also spend your time building standard processes determining the right success metrics to measure engagement and overall developing best practices.
Youll be embedded within the Product team to help ensure that feedback and improvement opportunities can be easily acted on.
This is a great opportunity for someone who is passionate about data and excited about working closely with customers to help make them successful on our Compass data products.
What Youll Do
Successfully own and manage customer relationships to ensure they are getting the most value out of Compass products adopting new features & capabilities and considering broader use cases our products can support
Understand our customers commercial use cases and help them navigate the data to better support the business need
Own onboarding and training of customers on the Compass Portal & data products
Work closely with Account Partners to support & engage with our customers
Drive customer data investigations & resolve data questions using SQL
Own core internal dashboards & metric generation for customer discussions
Assist IT teams in setting up data ingest and bringing in the right technical resources when needed
Work closely with the Product team to influence product roadmap as well as be able to translate design decisions and & product vision to customers
Requirements
5 years of life science data analytics experience
Customerfacing experience at a consulting company/health tech firm OR internal analytical role at a life sciences company
Experience working with prescription and medical claims payer data and/or sales/performance data sets
Experience supporting customer use cases in life sciences (e.g. patient data analytics targeting & segmentation incentive compensation etc.
Experience using SQL to drive analytics
Perks & Benefits
Medical dental vision and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1 charitable giving program
Compensation
Base pay: $55000 $175000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
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Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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