Head of Site Merchandising - Canada

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We dont chase trends and we dont sell everything. Were expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

Environmentally and Socially conscious. Were committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS

Quince is a retail and technology company cofounded by a team that has extensive experience in retail technology and building early stage companies. Youll work with a team of worldclass talent from Stanford GSB Google D.E. Shaw Stitch Fix Urban Outfitters Wayfair McKinsey Nike etc.

THE IDEAL CANDIDATE:

The Head of Site Merchandising Canada will be responsible for leading and optimizing our online storefront presence within the Canadian market. This role involves overseeing the website and apps functionality user experience and conversion optimization specifically tailored to the Canadian customer base. Success in this role means driving significant growth in online sales improving customer digital journey and driving the commercial planning.

RESPONSIBILITIES:

• Oversee all aspects of the Quince online storefront for the Canadian market.
• Optimize the website and app user experience conversion rate and search engine performance within Canada.
• Analyze Canadian market trends and customer behavior to inform storefront strategy.
• Collaborate with marketing product and technology teams to execute online campaigns and initiatives specific to the Canadian market.
• Monitor and analyze website and app performance data and provide regular reports and insights.
• Ensure website content and promotions are relevant and tailored for the Canadian audience.
• Manage and resolve any technical or operational issues related to the Canadian storefront.
• Develop and implement strategies to enhance the customer journey and drive online sales in Canada.

REQUIREMENTS:

• 12 years of proven experience in ecommerce website management and optimization.
• Strong understanding of the Canadian ecommerce market and consumer behavior.
• Excellent analytical skills and ability to interpret website data.
• Experience with website analytics tools (e.g. Google Analytics).
• Strong project management and or organizational skills.
• Excellent communication and collaboration skills.
• Ability to work in a fastpaced and dynamic environment.
• Bachelors degree in Business Marketing or a related field (or equivalent experience).

Security Advisory: Beware of Frauds

At Quince were dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone in person or through the approved platforms Google Meets or Zoomnever via messaging apps or other calling services. Offers are meritbased communicated verbally and followed up in writing. If personal information is requested to initiate the hiring process rest assured it will be through secure and protected means.