Customer Concierge Team Member MAKO
Customer Concierge Team Member MAKO
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
Account Relationship
- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Maintaining updated knowledge of company products and services.
- Resolving complaints and preventing additional issues by improving processes.
- Acting as a client advocate with a focus on improving the buyer experience.
- Discussing any internal issue identified by internal MAKO team that calls for retraining (incorrect orders ordering patterns incorrect collection etc.
- Assist clients with supply/resupply requests
- Coordinate logistics pickups via UPS
Employment Type
Full-Time
Department / Functional Area
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