WHATS THE JOB
Under the general supervision of the Culinary Director & Catering Director the Catering Expeditor oversees organizing planning preparing and/or directing all catering events. This role also supports both front and back of house production as needed.
- Coordinating Order Flow:
- Expeditors manage the flow of food from the kitchen to the event rooms ensuring orders are prepared and delivered efficiently.
- Communication and Collaboration:
- Act as a vital link between the kitchen and frontofhouse staff relaying information about order status changes and customer requests. Listens to customers (internal and external) and responds professionally to all questions and concerns directing concerns to further levels of management as needed.
- Ensuring Order Accuracy and Presentation:
- Check that orders are prepared correctly plated appropriately and garnished as specified.
- Prioritizing and Expediting Service:
- Prioritize orders to ensure a smooth and timely service particularly during busy periods. Establish and implement food preparation schedules for catering events creating an efficient safe and organized process.
- Handling Customer Issues:
- Be responsible for addressing minor customer complaints related to food preparation or order accuracy.
- Assisting with Prep Tasks:
- Also assist with prepping dishes or running food to the events as needed
- Ensuring Food Safety:
- Monitor food preparation processes to ensure adherence to food safety and handling standards.
Other:
- Train and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development.
- Remain an ambassador of goodwill ethics and great client relations always on behalf of the Company.
- Assist with other unit operations as necessary.
- Other duties as assigned.
Qualifications :
WHO ARE WE LOOKING FOR
- Three years of recent related experience in the catering food service industry leading high volume catering teams or an equivalent combination of education training and experience in multi million dollar catering operations
- Fully Fluent in a wide variety of World wide food cultures and menus
- Full knowledge of Special Diets Vegan Halal GlutenFree DairyFree etc.
- High level of attention to detail and multitasking
- Previous experience with employee management
- Serve Safe and/or Food Safe certified with thorough knowledge of all health and safety regulations pertaining to the food preparation/service industry.
- Superior communication skills in both verbal and written English.
- Able to effectively handle the concerns of employees customers and clients with tact while adhering to confidentiality policies in a unionized environment
- Work accurately and in an efficient manner while managing multiple tasks and priorities.
- Able to lead projects forecast business needs and identify and target growth opportunities.
- Highly organized with a strong focus and commitment to quality.
- Able to operate all related equipment in a safe manner.
- Able to effectively use a computer and all related software including POS equipment.
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disabilityrelated accommodations during the hiring selection process are available upon request.
#IND6
Remote Work :
No
Employment Type :
Fulltime