Clinical Application Specialist
Clinical Application Specialist
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Job Description
Job Description Summary
As the Clinical Applications Specialist at GE HealthCare you will be responsible for providing the clinical support during the sales process for the IGS product range mainly ANZ and expandable to support other AKA Zones.OUR IGS Image Guided Therapies Portfolio has wide range of products. Our purpose is to make a positive difference in peoples lives by enabling minimally invasive procedures that are safer and more effective for patients while also more accessible and routine for clinicians. Using our portfolio of brands (IGS) to deliver the most clinically relevant solutions we seek to provide an unmatched experience for surgeons and interventionalists everyday.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.
Job Description
Responsibilities may include providing the required presale product demonstrations (or clinical trial support) as well as postsale installation training and/or customer service activities to support sales objectives.
Key Duties will include and not limited to :
Providing expertise anywhere from product demonstrations to implementation and ongoing support.
Developing coordinating and delivering product training to customers and build solid customer relationships.
Become recognized expert in product/clinical technical competencies answer a wide range of questions concerning software and clinical applications.
Producing wellwritten posttraining reports and provide regular feedback on customer satisfaction and needs.
Use market and product knowledge to assist sales team in developing sales marketing and customer service strategies
Improve customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customer
Support trade shows and professional conferences with educational training
KOL Management with product and sales teams
Qualifications:
Bachlor degree in Medical Imaging
Not less than 4 years of experience in the intervention Labs( Cathlab
Willingness to travel extensively within ANZ and AKA
Clinical experience in large hospital/university setting preferred
Strong presentation skills (public speaking and lecture experience desired)
Demonstrated ability to understand and present complex material in understandable terms
Demonstrated interpersonal & communication skills (ability to effectively communicate verbally and in writing to external customers global counterparts and to team members in other functional organizations)
Solid problem solving skills (ability to manage and resolve conflict communicate issues and propose solutions to both internal team members and external customers)
Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solutionbased sales process)
Selfmotivated willingness to take the initiative to identify opportunities for improvement and take actions to improve
Team oriented with a customer satisfaction mindset
Ability to multitask effectively and manage multiple priorities at one time
Willingness to be flexible/adapt to changing work environments
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
Flexible working options and flexible hours
Competitive salary
5 weeks leave (ask about take 5
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel entertainment & shopping! *This was recently rated as one of our employees favourite benefits!
Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid19.
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Additional Information
Relocation Assistance Provided: No
Required Experience:
Unclear Seniority
Employment Type
Full-Time
