Partner Success Manager Bilingual
Partner Success Manager Bilingual
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
What You Will Do
- Develop Subject Matter Expertise
- Become a Subject Matter Expert (SME) on BUMPs Digital Raffle Solution.
- Develop knowledge of provincial and state raffle regulations.
- Partner Communication and Coordination
- Communicate and track partner requirements with internal and external stakeholders (e.g. Software Development Quality Assurance Marketing Teams Marketing Agencies eCommerce and Credit Card Processing Providers).
- Partner Onboarding and Support
- Successfully onboard new charitable partners:
- Assist with regulatory licensing process and registration when requested.
- Assist with eCommerce storefront design with partners creative department and BUMPs marketing team.
- Execute BUMPs training program to ensure the partner uses the raffle platform as efficiently and effectively as possible.
- Product support for online and invenue digital raffles.
- Successfully onboard new charitable partners:
- Relationship Building and Sales Growth
- Build strong and trusted relationships with BUMPs charitable partners.
- Work closely with existing and new partners and share sales and marketing best practices to help significantly grow year over year charitable revenue.
- Financial and Incident Management
- Review raffle sales reports with finance team prior to invoicing.
- Incident management followup with internal stakeholders and the client.
- Business Development Support
- Assist the business development team when requested with the recruitment of prospective clients.
- Inventory Management
- Help manage equipment inventory including shipping to and from customer sites.
- Various other duties and responsibilities.
Qualifications :
Knowledge and Experience
- Bachelors degree in business administration marketing (or similar) or equivalent combination of relevant education and years of work experience
- Knowledge of the following:
- eCommerce trends
- 2 years of experience in account management or digital raffle operations
Soft Skills and Characteristics
Proficiency with MS O365
Familiarity with Android and IOS based operating systems
Excellent interpersonal and communication skills
Excellent organization/time management/prioritization skills and attention to detail.
Mandatory Requirements
Fluency in English (reading writing verbal)
Fluency in French (reading writing verbal)
Ability to travel domestically/internationally approximately 12 times monthly
Most travel is overnight.
Additional Information :
CBN designs and develops industry leading solutions for the following domains: Border Security Civil Identity Driver Identification and Vehicle Information Currency and Excise Control and Lottery and Charitable Gaming. To learn more visit www.cbnco.
As an Equal Opportunity Employer Canadian Bank Note Company Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women visible minorities people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive barrierfree selection processes and work environments.
If contacted regarding this competition please advise the interview coordinator of any accommodation measures you may require.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
