In-Seat ServerPart-time Iowa Cubs

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet. More information atOakViewGroup and follow OVG onFacebookInstagramTwitter andLinkedIn.

The InSeat server is responsible for serving guests in an assigned area with inseat service. The employee is responsible to oversee their assigned event location(s) during events. This may include taking individual orders retrieving food items from concession stands and serving customers or keeping items stocked on buffets. Employees must provide excellent guest service and maintain excellent attendance. Availability to work an event schedule based on the Iowa Cubs Baseball (MarchSeptember). Shifts include days nights weekends and holidays. This position will work in all types of weather.

This role will pay an hourly wage of $16.00. plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

• Demonstrate ability to meet the company standard for excellent in the areas of guest service
• Maintains current tickets as orders are placed. Presents accurate final checks to the guest. Ability to accurately report client order and appropriately add tax & service charge.
• Responsible for serving meals to guests or replenishing food for buffet service. Checks all food & beverage delivered to clients for accuracy and quality.
• Serve beverages including alcoholic beverages responsibly to guests. Accurately accounting for all alcohol served with a proper transaction. Ensure proper guest identification / age in accordance with local/state/federal regulations ensuring no sale to minors. Communicates last call in designated areas. Report cutoff needs as required.
• Maintains positive and productive daily interactions with coworkers and guests. Meets the company uniform standards as well as maintaining a wellgroomed appearance. Report any escalated safety service health guest intoxication concerns to management immediately.
• Carefully and respectfully listen and respond to customer requests and concerns. Communicating with management as required.
• Clean & polish equipment used for buffet setup. Lockup refrigerators / liquor cabinets at end of shift.
• Maintains a clean & organized work space in accordance with standard operating procedures for sanitization health & safety standards.

• Minimum age 18 or older.
• High school diploma or equivalent preferred
• One or more years experience as a server or in the food service industry.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages)
• Professional interpersonal communication skills with coworkers guests and managers. Requires strict confidentiality with regard to private company information including event guests and event contracts.
• Detail oriented organized and ability to multitask & prioritize in a fastpaced environment.
• Ability to be selfdirected while working in a teamoriented environment.
• Ability to work a flexible schedule including days nights weekends and holidays.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens our people improves our service and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.