Front Desk Representative - Starting Pay 1750 - 1900hr

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

• Paid training (includes all safety certifications)
• Flexible hours & Competitive hourly pay earn up to $18/hour based upon weekly hour commitment
• Free group swim lessons for your family members (after 3 months of employment)
• Advancement opportunities exist for the right candidate leadership roles available for anyone willing to dive in

• High energy you believe work should be fun!
• Service mindset you take pride in making sure our members are taken care of!
• Able to take initiative and have great organizational skills!
• Excellent communication and able to develop relationships with our members!
• Passionate about working with children of all ages and ability levels!

• Answers telephones responds to inquiries takes messages and screens and directs phone calls in a professional manner.
• Processes student registrations using effective sales/customer service techniques.
• Provides excellent facility tours and explanation of the program.
• Resolves members concerns/complaints using a professional approach.
• Greets parents and students as they check in for lessons..
• Maintains cleanliness of the front desk area changing areas restrooms and observation area throughout the shift.
• Handles email correspondence in a timely and professional manner.
• Provides occasional administrative support for management personnel including the General Manager and Assistant General Manager.
• Helps prepare all documentation and reports for pool staff.
• Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.

• High school diploma or GED required. Some college preferred.
• Two years previous customer service and/or administrative office experience required.
• Intermediate level computer skills required using Word Excel and other software systems.

• Willing to obtain/maintain current CPR/AED and First Aid certifications within 60 days of hire.
• If you are not yet certified we offer classes at our location (paid training)!

• Weekday Mornings: 9am 2:30pm
• Weekday Evenings: 2:30 8pm
• Weekends: 8:30am 3:30pm

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.