Principal Data Engineer

Location: Remote within the UK and Europe

Reporting Into: VP AI Operations

About Ceros

At Ceros we believe that creating powerful digital experiences is essential for helping organizations tell their stories and differentiate their brands. In a world where buyers are inundated with endless digital noise its critical for brands to deliver experiences that inspire educate and make a lasting impact on the audiences that matter most.

Our nocode content creation platform empowers businesses to transform the buying journey with rich interactive experiences that capture the attention of buyers and drive enduring business outcomes. The platform makes it faster easier and more costeffective to create premium digital experiences allowing businesses to scale it across their gotomarket programs.

Today Ceros powers some of the most engaging experiences on the web. In 2023 alone interactive content created with Ceros from websites to landing pages and pitch decks to case studies was viewed more than half a billion times with over 3 million comments added using MarkUp our visual collaboration tool.

Working at Ceros means making an impact at scale. Our platform supports leading brands including Workday Colliers Getty McKesson and McKinsey. Ceros is backed by toptier investors including Sumeru Equity Partners Grotech Ventures and Greycroft.

The Role

We are seeking a Principal Data Engineer to join the Operations team as a strategic leader and handson technical expert. In this role you will own and enhance our data infrastructure while driving crossfunctional insights and decisionmaking across Product Sales Customer Success and Revenue Operations teams.

This role leverages AIdriven techniques to extract meaningful insights from various customer interactions helping shape product decisions customer engagement strategies and revenue operations initiatives. You will determine the most effective approach to enhancing data processes or exploring new tools and technologies while taking ownership of research strategy and .

Additionally you will support sales performance analysis forecasting and revenue modeling ensuring clean wellstructured data to drive sales strategies and customer segmentation.

This role balances 60 strategic leadership and collaboration with 40 handson technical work blending data engineering analytics and business problemsolving while mentoring other team members.

Key Responsibilities

Data Architecture & Infrastructure

• Own and optimize data architecture ensuring scalability and efficiency.

• Partner with Ops Engineering to improve data pipelines and integrations.

• Manage and optimize AWS Redshift and other key platforms.

• Define and enforce data governance best practices.

AI & Analytics for Customer and Product Insights

• Extract insights from customer interactions using AIdriven analytics.

• Identify trends in feature requests pain points and product issues.

• Develop dashboards to provide actionable insights for stakeholders.

Sales & Revenue Operations Support

• Ensure data is structured and available for sales tracking forecasting and segmentation.

• Support revenue modeling and churn risk analysis.

• Maintain CRM data integrity and enable datadriven sales strategies.

Experimentation & DataDriven Decision Making

• Support A/B testing and controlled experiments to optimize product and sales decisions.

• Develop models to measure customer engagement and sales effectiveness.

• Build predictive models for customer retention and revenue growth.

SelfService Data Enablement

• Work with stakeholders to enable datadriven decisionmaking.

• Develop selfservice tools and training materials.

• Promote best practices and data accessibility across teams.

Practical stuff we anticipate you having

MustHave:

• 8 years of experience in data engineering product analytics or SaaS.

• Strong experience with SQL AWS Redshift and ETL pipelines.

• Proficiency with BI tools (Looker Metabase Mixpanel).

• Experience with AIdriven analytics and NLP techniques.

• Strong communication and stakeholder management skills.

• Highly organized and capable of managing multiple priorities.

NicetoHave:

• Experience in SaaS especially in content creation or enterprise tech.

• Familiarity with customer feedback and conversational intelligence tools.

• Handson experience with Python or scripting languages for data automation.

Why Join Us

• Strategic Leadership & Impact Play a key role in shaping data infrastructure and analytics strategy while driving businesscritical insights.

• Blend of Strategy & HandsOn Work Balance highlevel leadership with handson technical work allowing you to guide the team while staying engaged in .

• AIDriven Innovation Work at the forefront of AIpowered analytics leveraging machine learning and NLP to drive customer and product insights.

• CrossFunctional Collaboration Partner with Sales Customer Success Revenue Operations and Product teams to make datadriven decisions that directly impact business outcomes.

• Autonomy & Ownership Lead and optimize scalable data solutions define best practices and explore cuttingedge tools and methodologies.

Key Things to Know

• We want you to start ASAP

• This is a remotefirst role

• This is a remotefirst role working hours aligned with UK/European time zones

Benefits

Stock options

Paid parental leave: 12 weeks for primary caregivers 4 weeks for secondary caregivers

Flexible time off

Paid Sick days

Stipend for your home office setup

Excellent gear (Macbook Pro external monitor etc.

Stipend towards experiences in which Cerosians can collaborate educate and create social connections with one another

Unlimited access to coworking spaces around the globe

*Varies based on location

At Ceros we are deeply committed to the recruitment retention and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

As an equal opportunity employer we prohibit any unlawful discrimination against a job applicant on the basis of their race color religion veteran status parental status gender identity or expression transgender status sexual orientation national origin age disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Required Experience:

Staff IC