Sr HR Service Delivery Program Manager
Sr HR Service Delivery Program Manager
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$ 84000 - 149400
1 Vacancy
Job Description
About this role:
The Wells Fargo HR Operations team is seeking a SR HR Service Delivery Program Manager to help drive the evolution of our delivery model processes and technology. In this role you will own and manage a portfolio of HR Operations projects and initiatives partner with business leaders to redesign processes and utilize data and analytics to improve the employee and manager experience.
In this role you will:
- Lead a variety of assigned projects and programs in HR Service Delivery to ensure success in meeting business goals and objectives.
- Identify and lead initiatives related to process improvement and HR service optimization.
- Review and research strategies and action plans to establish effective processes while meeting performance metrics
- Utilize independent judgment to guide moderate risk deliverables
- Analyze business problems document and recommend solutions
- Present recommendations to develop implement and monitor strategic approaches effectiveness of support function and business performance improvement opportunities
- Collaborate and consult with leaders and executive management on matters of significance regarding strategic approaches effectiveness of support function and business performance or improvement
- Use data to tell the story identify and address opportunities within the process.
- Provide work direction toless experiencedStrategy and staff
- #HRJOBS
Required Qualifications:
- 4 years of Business Implementation or Strategic Planning experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
Desired Qualifications:
- Experience with HR process design and product management
- Experience with the ServiceNow HR Service Delivery module
- Experience with Workday HCM
- Experience with Service Delivery operations
- Process design experience
- Change management experience
- Intermediate Microsoft Office (Word Excel Outlook and PowerPoint) skills
- Strong collaboration and partnering skills
- Ability to interact with all levels of an organization
- Automation experience
- Solid critical thinking skills
- Operational knowledge of HR tools processes workflows
- Understanding of HR or similar tools and technology to support drive and leverage emerging technology trends.
- Experience completing industry research and using the information to develop and recommend approach for WF businesses
Job Expectations:
- This position is not eligible for Visa sponsorship.
- Relocation assistance is not available for this position.
- This position offers a hybrid work schedule and is posted in Charlotte NC; Mpls MN; West Des Moines IA; Phoenix AZ; San Antonio and Dallas TX
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.
$84000.00 $149400.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits many of which are listed below. VisitBenefits Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance critical illness insurance and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:
21 Mar 2025*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo we believe in diversity equity and inclusion in the workplace; accordingly we welcome applications for employment from all qualified candidates regardless of race color gender national origin religion age sexual orientation gender identity gender expression genetic information individuals with disabilities pregnancy marital status status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliancedriven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. ThirdParty recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Manager
Employment Type
Full-Time
