Bartender
Bartender
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:As a Bartender at a hotel you will be responsible for preparing and serving alcoholic and nonalcoholic beverages to guests in a professional and efficient manner. You will ensure that all drinks meet the hotels standards of quality and service while providing exceptional customer service. You will also be responsible for maintaining a clean organized bar area handling cash and payment transactions and assisting in creating a welcoming and enjoyable atmosphere for guests.
Key Responsibilities:
- Guest Interaction & Service:
- Greet guests warmly and interact with them in a friendly professional manner.
- Take drink orders from guests ensuring to listen carefully to preferences and specifications.
- Provide recommendations for beverages based on guest tastes including cocktails wines and nonalcoholic options.
- Ensure that guests feel comfortable and attended to during their visit to the bar.
- Maintain a positive and friendly demeanor at all times to foster a welcoming atmosphere.
- Respond promptly to guest inquiries or requests ensuring that service is always efficient and courteous.
- Beverage Preparation & Service:
- Prepare and serve alcoholic and nonalcoholic drinks following the hotels standard recipes and presentation guidelines.
- Mix garnish and serve drinks according to customer specifications creating consistent highquality beverages.
- Ensure that drinks are prepared in a timely manner especially during busy periods.
- Pour and serve wine beer cocktails and soft drinks handling all drink orders with care and attention to detail.
- Maintain the quality of drinks checking for taste and consistency before serving to the guest.
- Inventory Management:
- Monitor and maintain stock levels of bar supplies including alcohol mixers garnishes glassware and napkins.
- Assist in ordering and restocking liquor beer wine and bar equipment as needed.
- Ensure that all bottles are correctly labeled stored and organized and that inventory is rotated properly to prevent spoilage.
- Keep track of all bar supplies and report any shortages or damages to the bar manager.
- Cash Handling & Payment Processing:
- Process guest payments for drinks and services accurately using the POS (Point of Sale) system.
- Handle cash credit cards and other payment methods accurately ensuring correct change is given.
- Maintain accurate records of sales and transactions ensuring proper cash handling procedures are followed.
- Handle tips with professionalism and ensure that tipsharing policies are adhered to.
- Bar Cleanliness & Organization:
- Keep the bar area clean organized and wellstocked throughout the shift.
- Clean and sanitize bar equipment countertops utensils and glassware.
- Ensure that the bar is consistently stocked with fresh garnishes glassware napkins and other supplies.
- Wash and sterilize bar glassware ensuring all glasses are spotless and free from fingerprints or smudges.
- Maintain cleanliness of the surrounding area including floors chairs and tables.
- Compliance with Safety & Legal Regulations:
- Serve alcohol responsibly following all legal and company guidelines regarding alcohol consumption and responsible drinking.
- Monitor guests for signs of intoxication and refuse service when necessary following hotel policies.
- Check IDs of guests to ensure legal drinking age is met.
- Adhere to local state and federal laws and hotel regulations regarding alcohol service and safety protocols.
- Follow health and safety standards ensuring the safe handling of alcohol and other beverages.
- Customer Experience & Upselling:
- Engage with guests to enhance their experience and encourage repeat visits.
- Upsell drinks specials or additional services (such as appetizers or bar food) to enhance the guest experience and maximize sales.
- Handle guest complaints or concerns with professionalism working to resolve any issues quickly and to the guests satisfaction.
- Create a friendly and lively atmosphere to encourage guests to enjoy their time at the bar.
- Teamwork & Collaboration:
- Work closely with fellow bartenders servers and other hotel staff to ensure smooth service.
- Assist in the training of new bartenders or staff members as needed.
- Communicate effectively with the kitchen staff to ensure any special requests or food pairings are handled appropriately.
- Support other team members during busy periods to maintain a high standard of service across the bar and restaurant.
Required Skills & Qualifications:
- Experience: Previous experience as a bartender in a hotel restaurant or bar setting is preferred.
- Bartending Skills: Knowledge of drink preparation mixing techniques and understanding of classic cocktails.
- Customer Service: Strong interpersonal skills with the ability to engage with guests in a friendly and professional manner.
- Attention to Detail: Ability to remember guest orders preferences and provide accurate timely service.
- Physical Stamina: Ability to stand for long periods and lift heavy objects (up to 30 lbs).
- Multitasking Ability: Ability to handle multiple drink orders at once in a fastpaced environment.
- Math Skills: Basic math skills to handle payment transactions and ensure correct change is provided.
- ProblemSolving Skills: Ability to handle difficult or demanding guests in a calm and professional manner.
Preferred Qualifications:
- Bartender Certification: A bartending certification or completion of a bartending school is a plus.
- Knowledge of Wines and Spirits: Familiarity with wine varieties cocktails beer styles and spirits.
- POS System Experience: Familiarity with pointofsale systems and cash register use.
- Language Skills: Proficiency in multiple languages may be a plus depending on the hotels international clientele.
Work Environment & Physical Demands:
- Work Schedule: Flexible hours including evenings weekends and holidays. Shift work is typical.
- Environment: Fastpaced and highenergy with a focus on providing highquality service in a busy setting.
- Physical Demands: Requires standing for long periods lifting and carrying heavy items and performing repetitive tasks such as pouring and mixing drinks.
- Noise Level: The bar area can be noisy especially during peak hours requiring the ability to stay focused and organized.
Compensation & Benefits:
- Salary: Hourly wage plus tips with potential for high earnings based on the hotels clientele and performance.
- Benefits: Health insurance paid time off employee discounts and opportunities for career advancement within the hotel.
- Tips: A significant portion of compensation comes from tips providing the opportunity for increased earnings.
This position is perfect for someone with a passion for mixology a flair for customer service and the ability to work in a dynamic fastpaced environment. If you enjoy engaging with guests creating great cocktails and contributing to a positive bar atmosphere this is the role for you!
Employment Type
Part-Time
