Lead Supervisor Security Full-Time
Lead Supervisor Security Full-Time
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1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
What will it be like to work for Hilton
Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes in our Team Members:
- Living the Values
- Quality
- Productivity
- Dependability
- Customer Focus
- Teamwork
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.
- Must be able to stand for up to 4 hours
- Must be able to lift up to 15 lbs.
- Basic computer skills
- Strong interpersonal verbal and written communication skills
- Excellent sense of judgment
- Can stay alert at all times
- Computer skills
- Usage of Microsoft Office software including Excel Word and Outlook.
- Ability to upload download and store electronic files of video surveillance and lock audits for investigative purposes.
Decision Making Skills:
- Hotel security officers will often need to be able to make on the spot decisions. Some of the decisions could save their lives the lives of their colleagues or the lives of hotel guests.
Interpersonal Skills:
- Hotel security officers will work with members of the public. Importantly tourism is a huge industry and hotel security must work to ensure the reputation of the luxury hotel remains high.
- The ability to remain calm under pressureas hotel security officers will be faced with unforeseen and unpredictable circumstances.
Organization Skills:
- Hotel security officers must make sure that they complete all scheduled and routine tasks on time.
The iconic Waldorf Astoria property in New OrleansThe Roosevelt is seeking aLead Security Supervisorto join the team!
Our luxury hotel offers an unparalleled combination of Southern hospitality worldclass service and historic surroundings. As the centerpiece of the city the hotel is located near the French Quarter and within walking distance to the citys most vibrant attractions and entertainment including Jackson Square Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality the historic hotel features 504 rooms over 60000 square feet of meeting space and five 5 food and beverage outlets.This includes 2 restaurants a caf seasonal rooftop bar and inroom dining.
We are looking for an individual with an upbeat outgoing personality to join our Security team. This is a great opportunity for someone looking to grow their career in the Hospitality industry. We are looking forward to your application!
A Security Supervisor is responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing
As a Security Supervisor you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions.
- Coordinate and lead response to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
- Promote safe work practices.
- Assist in monitoring and developing team member performance to include but not limited to providing supervision assisting with evaluations training scheduling and assigning work and delivering recognition and reward.
- Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation.
- Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner.
- Perform duties of a Security Officer as needed.
Required Experience:
Manager
Employment Type
Full-Time
