Commercial Property Manager
Commercial Property Manager
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Job Description
Commercial Property Manager
Summary
The Commercial Property Manager is responsible for the financial and operational success of assigned commercial properties (office industrial and retail) by controlling costs and budgets maintaining excellent tenant relations and maximizing the potential of each property through quality control and operations management. Key responsibilities include the oversight development and of property budgets; maintaining tenant relations; property maintenance; rent collection; reporting; tenant improvement activities; general leasing activities; lease administration; and renewal activities. Visiting the assigned properties on a regular basis is expected in this position.
Job Responsibilities (responsibilities may include but are not limited to the following)
Under direction from the Vice President of Commercial Property Management develop and maintain detailed project budgets projections and analysis for each upcoming fiscal period for every commercial building under the Commercial Property Managers responsibility
Develop a threeyear capital expense plan that details the capital expenses required during the annual budget year and for the next two years to achieve the goals and objectives of the owner
Review and consult with the Vice President of Commercial Property Management and the Commercial Leasing team on potential lease transactions as compared to budget for each building as space becomes available for rent or renewal
Prepare and/or review annual operating expense reconciliations and estimated expense obligations and communicate with tenants regarding them.
Manage and control all operating contracts for each building; ensure the operating expenses are within budget
Prepare annual budgets for assigned properties
Prepare and submit the monthly financial report review with detailed variance explanations
Supervise and direct onsite maintenance contractors and personnel to maintain the propertys longterm value; focus on continually adding value to the asset
Coordinate and manage timely professional responses to tenant issues; maintain records of each issue and response
Maintain each assigned property in firstclass condition including grounds and common areas in accordance with the owners and the companys established standards
Conduct a thorough weekly inspection of each assigned property to: 1 determine if the goals established by the owner are being achieved and if not what corrective action is required to ensure goal compliance; 2 assess the remedial maintenance required to mitigate ordinary wear and tear; and 3 evaluate the performance and status of all contractors/vendors contracted to work at the property
Prepare and submit a weekly inspection report to the Vice President of Commercial Property Management on the condition of each property
Regularly inspect vacant units to ensure they show well to prospective tenants
Each month transmit to the owner a financial report that includes the package of statements generated for the property including an explanation of the status of significant variance to the budget
Work with the Vice President of Commercial Property Management to establish and implement collection procedures to be applied as needed for delinquent tenants
Actively manage tenant accounts receivable rent collections and monthly sales reports for applicable tenants; assist with legal proceedings and evictions as needed
Read understand and administer all leases/agreements; review and approve lease abstracts.
Review code and approve property invoices
Maintain excellent tenant and vendor relations
Point of contact for building emergencies and with local authorities (police fire EMS building inspectors)
Ensure the highest level of curb appeal and building condition in accordance with the owners and the companys established standards
Perform other duties as assigned
Performance Objectives (objectives include but are not limited to the following)
The 7 Core Values that Crawford Hoying has established to maintain its desired culture
Leadership and accountability
Flexibility and effectiveness when interacting with tenants vendors and coworkers
Customer service feedback
Asset net operating income
Strategic approach to problemsolving and troubleshooting
Timeliness and transactional accuracy
Preferred Knowledge Skills Education and Experience
A minimum of 35 years of true property management experience
Bachelors degree in related business field (preferred)
A valid real estate license or working toward one
IREM CPM or BOMA RPA certification or working toward one
An understanding of accounting principles and budget processes
Strong analytical organizational problemsolving and multitasking skills
Proficiency with Microsoft Office products
Excellent verbal and written communication skills
A sense of urgency and responsiveness when following up on matters
Exceptional customer service and an ability to develop a rapport with people
An ability to effectively interface across all departments
Negotiation and conflictresolution skills
Ability to give clear direction and respond to inquiries
Project management skills including planning organizing and coordinating tasks
Valid drivers license
Work Environment
The Commercial Property Manager travels to their assigned assets and interfaces with external and internal customers tenants employees and vendors on a regular basis. Work hours are typically 8:00 am to 5:00 pm. This employee may need to work weekends (Saturday and/or Sunday) from time to time based on needs and must be available to work after hours as needed.
Reporting Structure
The Commercial Property Manager reports to the Vice President of Commercial Property Management and may indirectly oversee a variety of positions related to commercial or mixed use property management.
Physical Requirements
This employees physical condition and performance must be sufficient for the consistent and successful completion of the responsibilities and professional standards defined for this position. This position frequently requires standing walking sitting reaching with hands and arms stooping kneeling crouching or crawling and may require lifting and/or moving up to 25 pounds. The Commercial Property Manager is required to drive during the course of their day.
Required Experience:
Manager
Employment Type
Full-Time
