Used Car Sales Specialist
Used Car Sales Specialist
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Job Description
Chapman Chevrolet in Tempe is seeking sales professionals committed to creating amazing customer experiences to join our growing team! With instore and online buying options and an impressive inventory selection we have made it easier than ever for customers to purchase their next vehicle. As a Used Car Sales Specialist you will work with customers interested in our preowned inventory providing superior customer support guiding customers throughout each step of the sales process. When you join our team you will enjoy a positive supporting team environment stability incredible earning potential and unrivaled benefits!
What We Offer:
- Attractive Commission Pay Plan: Enjoy uncapped earning potential You control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support EmployeeWellbeing:
- Comprehensive Health Coverage: Essential medical dental and vision plans with low cost premiums and minimal outofpocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pretax dollars.
- Affordable Life and Disability Insurance: Costeffective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free confidential support for personal and professional challenges including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain worklife balance.
Core Responsibilities:
- Respond to internet live chat and phone inquiries promptly using phone email and texting to generate sales appointments.
- Follow up with leads who are not ready to make an appointment or are a noshow.
- Log daily sales lead activities in the CRM platform.
- Convert visitors into customers by understanding their needs and interests and pairing them with a vehicle best suited for their lifestyle.
- Remain uptodate on product offerings and perform professional vehicle demonstrations highlighting vehicle features and technology and explaining the benefits of optional addon packages.
- Assist customers with the completion of sales and financing paperwork.
- Deliver sold vehicles to the customer ensuring the highest level of client satisfaction.
Desired Qualifications and Experience:
- 1 year of experience in a customer service or sales environment is required.
- Previous new or used car sales experience is a plus but we provide training to help you succeed!
- Excellent customer service interpersonal and negotiation skills in person and over the phone.
- The ability to think from the customers perspective to understand their concerns or objections and respond thoughtfully.
- An impressive work ethic and drive to achieve performance goals.
- Strong computer skills including typing internet usage and navigating CRMs.
- Bilingual is a plus!
- A valid drivers license and clean driving record are required.
- Must pass a preemployment background check and drug screening.
Hours and Work Environment:
We are open Monday Friday 8am to 9pm and Saturdays 8am to 8pm. We ask that all candidates have open availability to work during these business hours. We offer a 5day workweek and we are closed all Sundays! This is an onsite position and requires working with customers in person as well as online and over the phone.
To Apply: If you think you would be a great fit please apply with your resume and we will review applications and reach out by phone text or email with next steps.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
