Solution Architect

At Houston Methodist the Solution Architect position is responsible for the implementation maintenance and management of Information Technology (IT systems). The Solution Architect is expected to work closely with project teams and Enterprise Architects to ensure that the overall Information Technology (IT) architecture is maintained and that seamless operational handoff is achieved. The primary role of the Solution Architect is to ensure that the respective application data and technology function within acceptable parameters in support of business functions. The Solution Architect will provide technical leadership and consultation across the organization in assigned area(s).

We are seeking an experienced and highly skilled Active Directory specialist with a strong background in AD AAD Identity and Access Management. This role involves implementing and managing robust identity solutions to ensure the security and efficiency of our systems. The ideal candidate will be responsible for designing implementing and managing our Active Directory infrastructure and IAM solutions.

**Key Responsibilities**
Design implement and manage Active Directory structures Group Policies and organizational units
Oversee the integration and maintenance of Identity and Access Management systems
Develop and enforce identity governance policies procedures and standards
Monitor and troubleshoot IAMrelated issues to ensure seamless access control
Collaborate with crossfunctional teams to enhance security protocols
Stay updated with the latest industry trends and best practices in IAM technologies
Stay uptodate with the latest AD and AAD technologies and best practices
Provide technical guidance and support to IT staff and endusers

**Skills**
Indepth knowledge of Windows Server operating systems including AD Domain Services (ADDS) Azure AD and Group Policy
Strong understanding of security best practices and compliance requirements
Excellent problemsolving and troubleshooting skills
Strong communication and interpersonal skills
Strong understanding of directory services concepts LDAP Kerberos and other authentication protocols
Experience with scripting and automation
Knowledge of identity and access management (IAM) solutions
Familiarity with cloud platforms such as Microsoft Azure
Experience with multifactor authentication (MFA) and single signon (SSO) solutions

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Serves as advisor to teammates and IT leadership on information integration strategies including the resolution of system issues.

• Communicates the architecture to the stakeholders and collaborates and coordinates with enterprise architects in the formalization and adoption of IT standards and procedures.

• Makes recommendations to IT leadership and influences changes to architectural standards as needed.

• Serves as a role model and mentors peers as needed. Recommends opportunities for improvement of department score for turnover/retention/employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Directs the identification and recommendation of appropriate solutions upgrades replacements or decommissioning options incorporating business and technology productivity usability and total cost of ownership.

• Maintains service operations during service delivery with regards to customer communication and proactive troubleshooting.

• Identifies and address dayto day continuous improvement and monitoring activities.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Develops and executes solutions which further reduce the percentage of time spent on reactive work.

• Develops documents communicates and enforces technology standards policies.

• In partnership with IT Leadership and Enterprise Architecture team establishes an IT Architecture practice and the adoption of an architecture and standards methodology.

FINANCE ESSENTIAL FUNCTIONS

• Develops documents make recommendations and communicate plans for investing in IT infrastructure including analysis of cost reduction opportunities.

• Creates business cases to make recommendations regarding build versus buy strategies for updates and changes to the development of infrastructure applications and programs.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Maintains indepth knowledge of companys strategic business plans.

• Conducts research on emerging technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility.

• Seeks opportunities to identify selfdevelopmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.

This job description is not intended to be allinclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelors degree required. In lieu of bachelors degree an additional four years experience in addition to the minimum experience required below

WORK EXPERIENCE

• Seven years IT experience to include five years in a senior level engineer analyst or consultant role

LICENSES AND CERTIFICATIONS REQUIRED

• At least one high level industry certification such as:
• Cisco Certified Architect (CCA)
• Cisco Certified Engineer (CCIE)
• Microsoft Certified Architect (MCA)
• Project Management Professional (PMP)
• ServiceNow Developer ServiceNow Implementation Specialist or ITIL v3 or v4 Foundation
• AWS Certified Solution Architect

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Handson extensive expert level knowledge of hardware and/or software in assigned domain

• Knowledge of infrastructure design and maintenance practices

• Strong understanding of information processing principles and practices

• Knowledge of applicable data privacy practices and laws

• Exceptional analytical conceptual and problemsolving abilities

• Exceptional understanding of the Houston Methodist goals and objectives

• Ability to manage competing demands accept constructive feedback while being extremely adaptable and flexible and maintain a positive work style

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist (HM) is one of the nations leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital its flagship academic hospital in the heart of the Texas Medical Center and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute a comprehensive residency program a global business division numerous physician practices and several freestanding emergency rooms and outpatient facilities. Overall HM employs over 25000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6333 international patients from more than 76 countries. Houston Methodist Global Health Care Services consulting and education divisions also provide advisory services and training and development to health care organizations around the world.