Peer Support Supervisor

JOB TITLE: Peer Support Supervisor

JOB FAMILY: Clinical

LOCATION: TBD (Position will be based in one of CCS Oregon locations Umatilla Morrow Wheeler GIlliam or Grant Counties)

FLSA: 1 FTE (Exempt Expectation to work 40 hours/week)

SUPERVISOR: Clinical Manager

Pay Grade: B10 $60.000.00 $88800.00 yearly depending on experience)

Supervisory: Yes

POSITION SUMMARY:

We are seeking a highly qualified and motivated individual for the position of Peer Support Lead Supervisor. The successful candidate will be responsible for overseeing and supervising the Peer Support Program providing guidance training and support to ensure the delivery of effective recovery services. The Lead Supervisor will play a key role in maintaining program quality fostering a positive team culture and contributing to the overall success of our peer support services.

ESSENTIAL JOB DUTIES:

The duties listed are characteristic of the type and level of work associated with this position. Individual positions may do all or some combination of the duties listed as well as other related duties.

Program Development and Implementation:

Implement the overall strategy and objectives of the Peer Support Program.

Work in collaboration with clinical team to design and update program policies procedures and protocols in collaboration with relevant stakeholders.

Ensure the program aligns with best practices in peer support and meets the needs of the target population.

Supervision and Leadership:

• Provide direct supervision to Peer Support Supervisors and Peer Support Specialists including regular checkins performance evaluations and ongoing support.
• Foster a positive and collaborative team environment that promotes professional growth and development.
• Lead regular team meetings to discuss program updates challenges and best practices.
• Collaborate with other supervisors and management to ensure cohesive and effective service delivery.

Training and Development:

• Develop and implement training programs for Peer Support Specialists to enhance their skills and knowledge in peer support services.
• Stay informed about the latest developments in the field of mental health peer support and integrate new approaches into the training curriculum.
• Provide ongoing professional development opportunities for the team.

Quality Assurance:

• Conduct regular reviews of client cases to ensure the delivery of highquality peer support services.
• Monitor adherence to program protocols policies and ethical standards.
• Implement and maintain quality improvement processes to enhance program effectiveness.

Client Engagement:

• Oversee and participate in client engagement activities to support the peer support process.
• Assist in the development and implementation of individualized support and plans.
• Address any escalated client issues orconcerns.

Collaboration and Networking:

• Build and maintain positive relationships with external partners community organizations and relevant stakeholders.
• Collaborate with other departments and team members to ensure the integration of peer support services with overall organizational goals.
• Represent the program at meetings conferences and events.

COMPENTENCIES AND SKILLS REQUIREMENTS:

Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations consumers and the general public. Other skills include:

• The ability to use independent judgment including finely developed decision making planning analytical and organizational skills.
• Ability to prepare and maintain detailed and accurate records.
• Ability to communicate and coordinate well with a diverse population including staff members professional consultants agencies customers and members of the general public.
• Ability to understand interpret and apply laws regulations and administrative rules related to chemical dependency.
• Ability to learn and implement CCS procedures regulations and requirements with respect to procurement budget safety operations and organization.
• Must be a selfstarter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
• Good organizational and time management skills are essential.
• Ability to develop positive working relationships with team members coworkers community partners and the public.
• Ability to represent CCS within the community and at State or regional meetings including the ability to speak in public.
• Knowledge understanding and willingness to adhere to confidentiality laws and expectations.
• Must have good typing skills have knowledge of basic office software programs and ability to effectively use such software.
• Must be able to communicate effectively in both written and oral formats.
• Must have the ability to present and exchange information internally across teams and coworkers and externally with customers and the public.

EDUCATION AND EXPERIENCE:

• A minimum of a high school diploma or equivalent.
• Must be at least 18 years of age.
• Must identify as a current or former consumer of addiction or mental health services a person in recovery from addictions a person in recover from problem gambling or a family member of a current or former consumer of addictions or mental health services.
• Certification as a Peer Support Specialist (PSS) or Peer Wellness Specialist (PWS).
• 5 years of experience in the field of mental health.
• 3 years of supervisory experience in the field of peer support.
• Indepth knowledge of peer support services evidencebased practices and ethical standards.
• Strong leadership and interpersonal skills.
• Excellent communication and teambuilding abilities.
• Familiarity with relevant local state and federal regulations

CRIMINAL BACKGROUND CHECKS

Must pass all criminal history check requirements as required by ORS 181.536181.537 and in accordance with OARthrough.

In addition to apreemployment background check each employee volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists as well as other federal and state agency lists. If it is discovered that an employee volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment volunteering or the termination of the contract.

PERSONAL AUTO INSURANCE

Must hold a valid drivers license as well as personal auto insurance forprivately owned Vehicles utilized for CCS business such as client service purposes travel between business offices and the community to attend required meetings and trainings.

Must show proof of $150000 or more liability coverage for bodily injury and $100000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.

The employees insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

PHYSICAL REQUIREMENTS:

While performing the duties of thisjob the employee is frequently required to stand and talk or hear. The employee is occasionally required to use hands to finger handle or feelobjects tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

• Hazardous Conditions: Risk of verbal and physicalthreats from clients. Use of keyboard and computer monitor (repetitive hand motions and potential eye strain). Possible exposure to airborne and bloodborne pathogens.
• Working Conditions: The noise level in the workenvironment is mild to moderate; 90 officebased 10 field.
• Equipment / Materials Used: Commonoffice machines including computer printer calculator telephone equipment telehealth system copier scanner and facsimile. May drive your personal or Agency vehicle.