This is a remote position.
Parttime role
9 AM to 6 PM PDT 4 hours in between this schedule)
Commission Opportunities (after 90 days)
- Eligible after a 90 day probationary period. Then after $25 for each recurring client closed. Recurring clients are considered closed after 2 consecutive cleans completed.
Job Overview:
The ideal candidate will play a key role in supporting our sales process by handling consistent followups nurturing
leads and maintaining client relationships to improve conversion rates. This position is remote and requires strong communication skills attention to detail and the ability to work independently.
Responsibilities:
FollowUp Management:
Call and text leads promptly to follow up on quotes and service inquiries.
Manage postsales followups to ensure client satisfaction and identify upselling opportunities.
Maintain a consistent schedule of followups to keep leads engaged and increase conversion rates.
Lead Nurturing:
Develop and maintain a systematic approach to nurturing leads through consistent communication.
Build rapport with potential and existing clients to enhance trust and longterm relationships.
Provide personalized responses to lead inquiries and concerns.
Client Relationship Management:
Ensure clients receive timely updates and answers to their questions.
Address client feedback professionally and escalate issues when necessary.
Maintain an organized record of all communications and outcomes in the CRM system.
Administrative Support:
Track and report followup activity and conversion rates.
Provide insights and suggestions to improve the followup and nurturing process.
Manage and organize lead lists for easy access and reference.
Requirements
- Proven experience in customer service sales or lead management.
- Strong communication skills both written and verbal.
- Highly organized with excellent time management skills.
- Ability to work independently and meet deadlines.
- Experience using CRM software and other communication tools.
- Professional and friendly demeanor with a focus on customer satisfaction.
- Experience in the cleaning or home services industry is a plus.
- Familiarity with sales processes and lead conversion strategies.
- Ability to adapt to changing priorities and business needs.
Independent Contractor Perks
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
.