IT Officer
IT Officer
Posted on :
22-03-2025
Employer Active
1 Vacancy
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Job Description
The person will provide both hardware & software support to the Group. They will maintain the computer networks of all types providing technical support and ensuring the whole Database & Systems runs smoothly as they monitor and maintain all computer systems installing and configuring hardware and software as well as solve technical problems.
R&Rs
- Manage the Groups IT infrastructure including its IT Systems (HRMS Time & attendance Microsoft 365 QuickBooks etc).
- Managing IT inventory and controlling the IT budget allocation.
- Formulating and implementing the Groups IT policy and best practice manuals
- Setting and establishing timelines for IT projects such system updates migrations upgrades and outages.
- Organizing workshops and training programs for staff on system improvement & usage.
- Identifying testing evaluating and deploying new systems/technology.
- Conducting routine evaluations of network access and data security and preparing system reports for management.
- Establish a good working relationship with staff vendors and other customers.
- Engaging third party IT consultants vendors software developers and equipment Suppliers.
- Maintaining and monitoring IT systems and networks and installing and configuring hardware and software
- Troubleshooting network and system issues and diagnosing software or hardware issues
- Creating documentation for technical support purposes
- Providing account/user support set up new users accounts and profiles.
- To provide a link between the end users and vendors enabling the speedy resolution of issues encountered without taking the user away from the workplace.
- To work autonomously using own initiative and make decisions based on expertise and knowledge of Building based care processes procedures and Desired Experience.
Experience
- Bachelor of Science Degree in Engineering Computer Science or IT.
- Certification in Database Management/Administration
- Minimum of 5 years Relevant Work Experience in IT field
- An allrounded IT expert who can work under minimum supervision.
- Experience in managing Cloud/remote servers.
- Experience with Programming and Scripting Languages (Python C Java C# or C) will be an added advantage.
- Demonstrable experience in ICT Project Management
- Good understanding of current IT security and Data protection standards
- A demonstrated passion for learning new technologies.
Employment Type
Full Time
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