Good experience in Oracle SQL PL/SQL coding and Unix/Linux Shell scripting
Experience with Telecom billing systems specifically Oracle BRM 7.5 or above
Deployment experience in Oracle BRM 7.5 or above
Restart knowledge of BRM processes including CMs DMs and Pipelines
Possess knowledge w.r.t Oracle BRM integration with IBM MQ or similar messaging middleware.
Good knowledge of complete postpaid bill run processes and Outofthebox BRM utilities like pinbillaccts pininvaccts billnow pinarch loadpindata pindeploy etc
Should have handson experience in tools like pinerr to decode error logs and resolve issues
Debugging knowledge of various BRM logs like CM logs DM logs Pipeline logs etc
Install and configure Oracle BRM components including Connection Manager (CM) Data Manager (DM) Pipeline Manager and client applications.
Set up and maintain the BRM database schema and associated configurations.
Configure and manage integration points with external systems such as CRM ERP and mediation platforms.
Should demonstrate knowledge in monitoring system health and performance to ensure high availability and reliability.
Perform routine maintenance tasks including patching version upgrades and hotfix deployments.
Should have experience in reconciling billing discrepancies and resolve disputes efficiently
Should have experience in documenting Oracle BRM configurations processes and procedures for team reference.
Provide support for critical issues outside business hours
Willingness to work in 24 *7 shift based support environment
Good verbal and written communication skills with the ability to communicate effectively with crossfunctional teams stakeholders and vendors.
Positive and proactive attitude towards troubleshooting and system improvement
Flexible to learn new technologies
Should be aware of ITSM processes Incident/Problem/Change/Release management
Proficiency in Microsoft Office Suite especially Excel
Good to Have :
Knowledge and experience in administering Mobileum RAID Application
Awareness of DevOps tools
Certification in Oracle BRM
Work Experience:
46 years of experience in Oracle BRM 7.5 or higher
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