Senior Systems Administrator
Senior Systems Administrator
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$ 80000 - 90000
1 Vacancy
Job Description
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System Requirements
PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
https://necc.interviewexchange/jobofferdetails.jspJOBID186374
About Northern Essex Community College:
THE COLLEGE:Northern Essex Community College (NECC) serves about 5000 credit students each semester on two campuses located in the beautiful historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an awardwinning Student OneStop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently we have constructed a new 44000 square foot health technologies facility the Dr. Ibrahim ElHefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
The College has been building an organizational culture that values initiative and innovation and seeks to identify and develop the strengths in students faculty staff and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decisionmaking. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengthsbased institutionwide professional development; and in our tenyear involvement as a Leader College in Achieving the Dream a national network of community colleges dedicated to using data to close student achievement gaps.
We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40 Hispanic students NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.
We seek leaders who are committed to the community college mission actively engaged in promoting diversity and prepared to use their unique strengths and innovation with the goal of student success.
Job Description:
POSITION: FullTime Senior Systems Administrator (Staff Associate):IT NOC Haverhill Campus but occasional travel between college locations 45 Franklin Street Lawrence MA) is required; 37.5 hours per week Monday through Friday 8:00am 4:00pm; NonUnit Professional Position; In person position
SUMMARY:NECC is seeking a talented Senior Systems Administrator (SSA) who possesses excellent interpersonal skills and able to work as part of a team; will be selfmotivated and proactive; will provide excellent customer service technical support and will become an integral member of a large team of personnel who provide technology services to the college and community.
The SSA will be responsible for maintaining the server infrastructure both physical virtual and cloud environments including Microsoft domain controllers DHCP DNS services. The SSA will plan the installation of and maintain systems and services hosted within the corporate infrastructure as well as the cloud hosted solutions. This position requires the ability to utilize systems analysis and scripting languages like PowerShell and other techniques to resolve issues and to design. In addition the SSA makes recommendations for new products technologies and services to enhance user productivity network and system performance as well as security. It is critical that SSA is willing to crosstrain and empower other technical staff.
RESPONSIBILITIES:
- Responsible for engineering support monitoring and maintenance of Windows and Linux servers and related services.
- Provide technical support and improvise solutions related to implementation configuration and maintenance of Windows Servers and Microsoft Active Directory in onpremises datacenters.
- Knowledge of computing resources and management: subscriptions and licensing resource groups virtual machines hypervisors storage accounts load balancers application gateways LANs subnets DNS.
- Responsible for maintaining and monitoring Microsoft SQL server DB maintenance and backups.
- Responsible for Certificate installation renewals maintenance and monitoring for servers and services.
- Responsible for Infrastructure and Cloud monitoring with enterprise grade tools.
- Design deploy and support hyperconverged server virtualization platform.
- Perform Windows and Linux Server OS administration ensure server maintenance and upkeep.
- Install configure and upgrade server and infrastructure software.
- Perform regular updates and backup operations for data protection and recovery.
- Taking ownership of tickets documenting related actions in the system and closing tickets upon completion.
- Communicating regularly with team members apprising them of ticket status and anticipated resolution timing.
- Prioritize and respond to requests for service and provide escalation support for IT Service Desk staff
- Provide timely and efficient customer service. Respond to technical issues in a professional and timely manner. Manage and respond to escalated client inquiries.
- Troubleshoot hardware and software errors. Document problems and resolutions and assess the impact of issues which may require escalation to Senior Management.
- Maintain operating efficiency and stability ensure the security and integrity of all systems and data and respond to outages and other issues.
- Perform root cause analysis and resolves faults and errors in applications.
- Research and implementation of new tools products and technologies to improve efficiency performance and cost effectiveness.
- Recommend develop plan manage implement and fully document IT projects.
- Identify improvements to IT documentation network maps processes/procedures and tickets.
- Develop and enhance processes and technical documentation create backup procedures test plans and reports.
- Assist in infrastructure project work including campus relocation closure opening office relocation expansion.
- Provide technical support to end users via Helpdesk requests within specified time limits.
- Assist in maintaining network diagrams and documentation.
- Crosstrain with others on Infrastructure team to ensure proper backup of skills and abilities.
- Perform offhour updates upgrades and deployments.
- Perform other duties as assigned.
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PLEASE NOTE WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:
https://necc.interviewexchange/jobofferdetails.jspJOBID186374
Requirements:
MINIMUM QUALIFICATIONS:
- Excellent analytical skills: detailoriented; ability to grasp new concepts quickly synthesize complex information effectively and communicate complicated issues clearly and simply to present clear and actionable choices and recommendations.
- Experience with virtual environment.
- The candidate should have excellent written and oral communication skills.
- Demonstrated ability to manage and support Windows and Red Hat Linux Servers.
- Strong PowerShell scripting skills.
- Knowledge of current industry standard IT technologies and market trends.
- Experience with Microsoft 365 Exchange Online/onprem Entra AD and onprem AD.
- Ability to work in a constantly evolving environment.
- Collaborative teamplayer who can find creative and practical solutions in a dynamic work environment.
- The ability to work effectively with a diverse faculty staff and student body.
PREFERRED QUALIFICATIONS:
- Bachelors degree in Information Technology Computer Science or related field.
- Five 5 years of experience working with Active Directory Microsoft Azure Microsoft Exchange and VMware administration.
- Experienced in VMware Azure Veeam or similar Backup Software Exchange management.
- Experience configuring and maintaining SANs backups and DR.
- A solid foundation of basic networking concepts including handson experience managing network devices
- Ability to handle ambiguity juggle multiple matters at once and quickly and seamlessly shift from one situation or task to another
- Bilingual (Spanish/English)
- Experience working with and supporting a culturally diverse population
BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.
PHYSICAL DEMANDS:The employee must meet the physical demands and work environment of the position. This job requires frequent sitting standing and walking. Ability to lift and carry equipment weighing up to 50 pounds. Occasional travel between campus and/or to attend trainings. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.
WORK ENVIRONMENT:Primary office located on the Haverhill campus standard office cubicle in shared office space. This is a collaborative team environment with regular interactions with other IT staff and occasional external department or vendor interactions. This position has the potential for afterhours or weekend work to perform system upgrades or respond to emergencies.
Additional Information:
SALARY:Anticipated starting salary range is $80000.00 $90000.00 annually with complete fringe benefit package including competitive health insurance dental insurance basic life insurance longterm disability insurance paid sick vacation and personal leave educational benefits for employee/spouse/dependents and excellent retirement benefits.
ANTICIPATED START DATE: ASAP
Application Instructions:
TO APPLY:To be considered for this position click on the Apply Now button you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:
- Cover Letter describing your qualifications and/or how you may be best suited for the role
- Resume/CV
Review of applications will begin 5 business days from the posting date and will continue until the position is filled.
**Please note that finalist candidates will be asked to provide contact information for three 3 professional references including current supervisor (or at least two previous supervisors)
DEADLINE:Open until filled
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin sex disability religion age veteran or military status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statues and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Affirmative Action Officer/Title IX Coordinator Elizabete Trelegan (Assistant Director of Human Resources B/ the Massachusetts Commission Against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Prospective employees are encouraged to review the Colleges Annual Security Report (ASR) in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act which can be found on the disclosure page of the Colleges website at:http://www.necc.mass/clery
Required Experience:
Senior IC
Employment Type
Full-Time
