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1 Vacancy
You will be responsible for supporting our customers with onsite installation implementation maintenance and repair of company and multivendor systems solutions. Our varied product lines include hardware software and networking products as well as operating systems.
Installs and optimizes hardware/software/network products and configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repairs.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
Proactively responds to potential equipment issues to prevent unplanned interruption of customers business.
Deliver fully integrated solutions which may include peripherals communications operating systems and applications software.
Train other field engineers and customers in the solutions.
Your Profile:
A Bachelors or masters degree within the science field e.g. chemistry analytical chemistry biochemistry biotechnology or similar
2 years of experience in a similar position or experience as an end user
Experience with troubleshooting and problem solving
Verbal and written communication is clear respectful and timely
You enjoy travelling and visiting customers
Full Time